Shift Lead

LPQ USA LLC; Miami (FL); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Company-contributed health coverage

Paid Time Off

401(k) matching

Pre-tax commuter benefits

Team member discounts

Job summary

LPQ USA LLC in Miami, Florida is hiring for a restaurant position focused on providing friendly, attentive service to guests. Responsibilities include handling food and beverage orders accurately, maintaining knowledge of menu items, and ensuring cleanliness in the restaurant.

Ideal candidates have 3 to 6 months of relevant experience and may need flexibility in their schedule. Benefits include health coverage, paid time off, and a 401(k) plan with matching contributions.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests.
• Receive and enter food and beverage orders correctly into the POS.
• Maintain full knowledge of menu items.

Skills

Customer service

POS system experience

Flexibility in schedule

Tools

Toast POS

Job description

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Benefits

• Enrollment in Company‑contributed health coverage plan.
• Accrued Paid Time Off.
• 401(k) with up to 4% match after ninety (90) days of employment.
• Pre‑tax commuter benefits (in applicable States).
• Team member discounts at all our brands.

The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00.

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.