Shift Lead

Plato's Closet; Huntersville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Plato's Closet in Huntersville, NC is seeking shift leads to join our team. This role emphasizes top-notch customer service, leadership, and efficient store operations in a fast-paced environment.

The ideal candidate is punctual, self-starter, and reliable, with strong communication and the ability to train and motivate staff to meet company standards.

Qualifications

• Outgoing and engaging personality
• Strong communication and listening skills
• Able to resolve conflicts quickly and efficiently
• Experience in a leadership role is a definite plus

Responsibilities

• Interact regularly with customers ensuring a positive experience
• Promote and role model a culture of positive customer service to everyone, every day
• Coordinate and facilitate staff member's tasks to ensure timely execution
• Train and develop new team members to company standard
• Accurately process and reconcile shift payment transactions
• Motivate staff while working towards one goal

Skills

Outgoing personality

Strong communication

Conflict resolution

Leadership experience

Job description

Plato's Closet in Huntersville, NC is looking for shift leads to join our team. We are located on 10035 Biddick Lane. Our ideal candidate is a self-starter, punctual, and reliable.

Responsibilities

• Interact regularly with customers ensuring a positive experience
• Promote and role model a culture of positive customer service to everyone, every day
• Coordinate and facilitate staff member's tasks to ensure timely execution
• Train and develop new team members to company standard
• Accurately process and reconcile shift payment transactions
• Motivate staff while working towards one goal

Qualifications

• Outgoing and engaging personality
• Strong communication and listening skills
• Able to resolve conflicts quickly and efficiently
• Experience in a leadership role is a definite plus