Shift Lead

Firehouse Subs; Houston (TX); Sur place; USD 12 000 - 21 000; Temps partiel

Résumé du poste

Firehouse Subs is seeking part-time crew members in Houston, TX. You will be the face of Firehouse Subs, delivering friendly service and helping maintain a clean, efficient store environment.

You will assist the General Manager during shifts, supervise tasks, and ensure a safe, enjoyable customer experience while adhering to cash handling policies and food safety guidelines.

Qualifications

• Customer service experience is important.
• Ability to work as part of a team.
• Basic cash handling and register skills required.

Responsabilités

• Assist General Manager in executing store operations.
• Deploy team members and delegate tasks during shifts.
• Ensure customer experience and store standards are met.

Connaissances

Customer service

Teamwork

Cash handling

Outils

Cash register

Microsoft Office

Description du poste

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Part-time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub's.

This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.