Shift Lead

Firehouse Subs; Addison (TX); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Firehouse Subs Addison is seeking part-time crew members to assist the General Manager in daily shift operations. You will help ensure a great customer experience, greet guests, and support cash handling and store procedures with integrity.

You will contribute to a clean, safe, and welcoming environment, collaborating with the team to meet standards for service and quality. Training and scheduling will reflect part-time availability.

Qualifications

• Customer-facing experience and ability to deliver friendly service.
• Comfortable handling cash and operating a POS system.
• Familiarity with basic computer tasks and store software.

Responsabilités

• Assist General Manager in executing store operations during shifts.
• Deliver exceptional customer and store experience.
• Greet and thank customers with a smile and eye contact.
• Operate cash register and handle cash transactions following policies.
• Maintain store cleanliness and proper merchandise presentation.
• Adhere to food safety, security guidelines, and daily procedures.
• Assist with food preparation machinery as needed.

Connaissances

Customer service

Teamwork

Cash handling

Computer skills

Outils

POS system

Cash register

Description du poste

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Part-time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub's.

This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.