Shift Lead

Freshfin; Glendale (WI); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly wage plus tip guarantee

PTO after 90 days

401(k) match after 90 days

Flexible schedule

Paid training program

Free meal during each shift

Team member discount

Referral program

Career growth opportunities

Descripción de la vacante

FreshFin Bayshore Shopping Center is seeking a Shift Lead to guide both front-of-house and kitchen operations. You will lead a fast-paced team, welcome guests, and ensure a great dining experience with accurate order handling.

The role involves training team members, enforcing standards, and promoting a positive, collaborative atmosphere. You will work across stations, balancing guest needs with kitchen execution, while supporting management in daily operations.

Formación

• Experience in a full-service dining or fast-casual restaurant is a plus.
• Willingness to support front-of-house and kitchen operations.
• Ability to train Team Members and lead the Team in the Management Team's absence.

Responsabilidades

• Lead the team to ensure a warm welcome and satisfied guests.
• Cross-train to support front-of-house and kitchen operations.
• Train and coach teammates while upholding company standards.
• Collaborate with the Management Team to deliver high service levels.
• Maintain food safety, cleanliness, and FIFO practices.
• Assist with guest orders and ensure accurate POS input.

Conocimientos

Teamwork

Customer service

Leadership

Training teammates

Descripción del empleo

At FreshFin, our Mission is to promote a healthier lifestyle in our communities by serving great-tasting, nutritious food with excellent value and service.
Our Vision is to make a positive impact in every community that we are a part of. We continuously find ways to make our Team Members’ and customers’ lives better and healthier through fresh, thoughtful food. Through our fresh ingredients, hand-crafted menu, and customer-focused service, we are creating a healthy experience that everyone can afford and enjoy!

What FreshFin Can Offer You

• Hourly Wage + Generous Tip Guarantee: The job pay range includes guaranteed tips. You benefit financially when your shop performs well.
• Paid Time Off (PTO): All Crew Members are eligible for PTO after 90 days of employment.
• 401(k) Match: All team members are eligible for our 401(k) match (4% company match) after 90 days
• Flexible Schedule: We know you have a life outside of work, and we strive to be flexible with scheduling to accommodate your needs. No late nights, either!
• Training & Development: We offer a robust, paid training program designed to elevate your understanding of the fast-casual industry through cross-training in both front-of-house and kitchen operations.
• Free Meal During Each Shift: It’s healthy, customizable, and (most importantly) tasty!
• Team Member Discount: You can enjoy FreshFin even when you're not working!
• Referral Program: We want to reward you for bringing your talented friends to work at FreshFin!
• Career Growth Opportunities: We are growing rapidly. With growth comes career opportunities, and we prefer to promote from within whenever possible.

Job Details

FreshFin is changing the fast-casual dining experience, and we want you to be a part of it as aShift Leadat ourFreshFin Bayshore Shopping Center shop!

Our Shift Leads ensure that our guests are given a warm welcome upon arrival and that they leave happy and satisfied with their experience. You will be cross-trained to support both front-of-house and kitchen operations.

Your Impact as a Shift Lead

• You prefer working in a fast-paced, dynamic environment where every day is different, and enjoy the variety of supporting front-of-house one day and kitchen operations the next.
• You are energized by working as part of a team, and you demonstrate teamwork in your words and actions by actively seeking out opportunities to pitch-in and help the team wherever it may be needed.
• Leading the Team will be a primary focus of your role when the Management Team is not present. This includes training, enforcing company standards, and providing a high level of customer service.

When in the kitchen, you will have the opportunity to:

• Use your culinary skills by preparing proteins, vegetables, and sauces to FreshFin specifications and standards.
• Work on the food line and prepare our delicious bowls to exact recipe standards and within ticket time expectations.
• Focus on food safety and cleanliness, including FIFO, sanitization, and proper food handling.
• Assist the Management Team with training Team Members.

When supporting the front-of-house, you will have the opportunity to:

• Make a great first impression by enthusiastically welcoming guests into the shop and clearly communicating your knowledge of our menu and restaurant promotions/specials.
• Exude your passion for FreshFin’s great-tasting, nutritious food by making menu recommendations. With a free meal each shift, you’ll be able to sample it all!
• Accurately take guest food and/or beverage orders and input those orders into our point-of-sale system with a high degree of attention to detail to enable the kitchen team to prepare food to exact customer specifications.
• Keep guests happy by retrieving and delivering food to guests in a timely, friendly, and efficient manner.
• Assist the Management Team with training Team Members.
• Focus on providing a memorable dining experience to our guests that makes them want to return to our shops again and again!

What You Bring to the FreshFin Team as a Shift Lead

• Your willingness to support both front-of-house and kitchen operations.
• If you have previous experience in a full-service dining or fast-casual restaurant, that’s a plus!
• A passion for team work and customer service!