Shift Lead

Stinker Stores; Boise (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Paid Time Off

6 paid holidays

Employee Discounts

DailyPay

Employee Assistance Program

Overnight premium

Training and development

Career advancement

Competitive merit increases

Job summary

Stinker Stores in Boise is seeking a Shift Lead to deliver exceptional customer service and lead store operations. You will assist in managing team members, ensuring policies are followed, and creating a positive store environment.

Open availability is required with a 30-40 hour workweek, including weekends, evenings and some holidays. Starting pay is shown as a guide and will reflect experience-based guidelines.

Qualifications

• Must be at least 19 years of age.
• Must consent to and pass a background check.
• High School diploma or equivalent.
• Prior customer service experience in a retail setting.
• Able to lift up to 50 lbs. and work in a cooler at 32°F.

Responsibilities

• Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, answering questions, and resolving customer concerns.
• Keep the store smelling like roses! Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
• Keep merchandise from getting skunky, ensuring items are stocked, faced, and priced correctly.
• Manage vendor, warehouse, and fuel deliveries, ensuring everything is in order.
• Create, submit, and edit supply orders, keeping inventory stocked and ready to rock!
• Assist in onboarding and training, and sniff out ways to engage and motivate the team.

Skills

Customer service

Retail operations

Team leadership

Education

High School diploma or equivalent

Job description

Open availability required – Days and times may vary; including weekends, evenings, and some holidays.

Location(s)

530 N. Five Mile Rd., Boise , Idaho 83713 , United States

Pay Range

15.25 / hour DOE

Job Description

Hours: Full Time, 30-40 hours a week

Schedule: Open Availability required - Days and times may vary; including weekends, evenings, and some holidays

We Value Your Experience—and We Pay for it!

At Stinker, we recognize that your experience and skills bring value to our team! The starting wage listed is just a starting point, not the maximum you can earn. We offer a range of starting pay based on your relevant experience, skills, and qualifications. Your individual starting wage will be determined using our established experience-based pay guidelines.

The Shift Lead rocks the customer service specialist role and brings some scent-sational leadership to the team. You’ll lead with enthusiasm, assist in managing store employees, and make sure everyone is following the company’s policies and procedures. Above all, you’ll be dedicated to ensuring a stinkin’ awesome customer experience!

Why You'll Love Working Here

When you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy.

We Offer

• Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employees
• Retirement: 401(k) & Roth with a generous 25% discretionary company match of the first 10% of your wages contributed, because we want to help you build a secure future!
• Paid Time Off that increases with tenure for Full Time Employees
• 6 paid holidays annually (holiday premium pay for hours worked) for Full Time employees
• Employee Discounts - on fuel, merchandise, food, and more
• DailyPay - giving you the option to access eligible earned wages before your regular payday.
• Employee Assistance Program
• $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
• Ongoing training and development
• Opportunities for career advancement
• Competitive hourly pay with annual merit increases

So, are you ready to join a fun, growing company that values not just customers and the community, but our team members who make it all possible? At Stinker, we don’t just want you to have a job- we want you to have a career where you thrive, have fun, and grow with us. Because when you succeed, we all succeed!

What You’ll Do

• Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, answering questions, and resolving customer concerns.
• Keep the store smelling like roses! Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
• Keep merchandise from getting skunky, ensuring items are stocked, faced, and priced correctly.
• Manage vendor, warehouse, and fuel deliveries, ensuring everything is in order.
• Create, submit, and edit supply orders, keeping inventory stocked and ready to rock!
• Assist in onboarding and training, and sniff out ways to engage and motivate the team.

What You’ll Need

• Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
• Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!

Requirements:

• Must be at least 19 years of age. (We don’t make the rules… or law)
• Must consent to and pass a background check.
• High School diploma or equivalent.
• Prior customer service experience in a retail setting.
• You don’t need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
• Able to work in a cooler at an average temperature of 32 degrees (hey, at least it’s not Antarctica).

About Stinker

Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker’s purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first.

Stinker is an Equal Opportunity Employer. We E-Verify through ADP .

Stinker is an Equal Opportunity, Drug Free Workplace Employer. Participate in E-Verify.

EEO is the Law