Shift Lead

Pinkbox Doughnuts; American Fork (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Pinkbox Doughnuts in American Fork, Utah is seeking a Lead Doughnut Dealer to supervise daily shifts, ensure great service, and maintain accurate cash handling. You will train staff and supervise front-of-house operations to meet brand standards.

As a shift leader, you will coordinate daily tasks, monitor food safety, and ensure sanitation while working in a fast-paced 24/7 store environment. Strong communication and reliability are essential.

Qualifications

• 1 year experience as front-of-house cashier or shift lead.
• Must have Clark County Health Card.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.
• Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
• Has safe access and manager authority regarding cash handling, refunds, voids and discounts.
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Trains and coaches employees during each shift to ensure Company and brand standards are met.
• Uses tools to accomplish goals, manage labor and control inventory.

Skills

Customer service

Cash handling

Team leadership

Food safety awareness

Tools

POS systems

Cash register handling

Job description

Our Lead Doughnut Dealers are key to the smooth running of a shift by ensuring great service and accurate cash handling.ESSENTIAL FUNCTIONSInteract with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.Knowledgeable and proficient in each position within the store.Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.Has safe access and manager authority regarding cash handling, refunds, voids and discountsEnsure sanitation practices are being used in handling and preparing food in the kitchen.Ensures all safety and security policies are being followed as set by the Company.Trains and coaches employees during each shift to ensure Company and brand standards are being met.Uses tools to accomplish goals, manage labor and control inventory.Performs additional tasks as requested by Management and as needed to successfully run the store.REQUIRED EXPERIENCE1 year experience as a front of house cashier, or prior shift leader experienceMust have Clark County Health CardLegally able to work within State and Federal guidelinesPHYSICAL REQUIREMENTSContinuous standing and walking throughout the duration of each shift.Bending, lifting, and carrying up to 50 pounds.Constant face-to-face interactions with employees and customers.Safely navigate in a fast-paced restaurant environment.Ability to multi-task and remain positive in busy working conditions.WORKING CONDITIONSCrew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closing responsibilities. Our stores are 24/7!Comply with the brand and Company uniform and hygiene policies.Fun, fast-paced, upbeat environment