Sheriff's Support Specialist II - Sheriff's Office

Clark County; United States; Hybrid; USD 42,000 - 58,000; Full time

Job summary

The Clark County Sheriff's Office is recruiting Sheriff's Support Specialist II positions. These roles involve entering critical information in state and national crime databases, interpreting court orders, disseminating information, and managing records with accuracy and discretion.

The office emphasizes diversity and invites applicants from all backgrounds. Hybrid remote work is possible after training, with day, swing, and graveyard shifts to cover a 24/7 operation.

Qualifications

• High school diploma or GED required.
• Two years of clerical or administrative support experience.
• Post-secondary education or training can substitute for the two years of experience.
• Proficiency with MS Word, Outlook and Excel, plus exposure to databases.
• U.S. citizen or Lawful Permanent Resident at time of appointment.
• Excellent customer service, organizational and multitasking skills.
• Experience with public records or justice system a plus.
• Driver's license may be required for some positions.

Responsibilities

• Enter information in state and national crime databases.
• Interpret court orders and disseminate information.
• Manage confidential records by examining, verifying and routing.
• Provide complex support requiring in-depth software knowledge.
• Work varying shifts in a 24/7 operation (day, swing, graveyard).
• Collaborate with other agencies and maintain professionalism.

Skills

Customer service

Organizational skills

Multi-tasking

MS Word

Outlook

Excel

Data entry

Education

High school diploma or GED

Post-secondary education or training in office principles

Tools

MS Word

Outlook

Excel

Database management systems

Spreadsheet software

Job description

Job Summary

The Clark County Sheriff's Office is recruiting for Sheriff's Support Specialist positions.

Sheriff's Support Specialist II's perform a variety of duties to facilitate the criminal justice process, including entering critical information in state & national crime databases, interpreting court orders, disseminating information, and managing records. These positions process and maintain a variety of confidential physical and digital records by examining, verifying, coding, analyzing, and routing. These positions are also responsible for complex support functions which require in-depth expertise and the use of various computer applications.

The Sheriff's Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community.

Check out the Sheriff's Office recruitment website here: www.goccso.com

These are full-time, regular, non-exempt, union-represented (Sheriff's Office Support Guild) positions. Since the Sheriff's Office is a 24 hour/7 day a week operation, these positions will work day, swing, and graveyard shifts that support law enforcement. Assignments and scheduling are based on a seniority bidding process.

Hybrid remote schedule possible after a certain level of training is achieved.

Support Specialists in the Sheriff's Office are governed by State Civil Service laws, which require specific recruitment and testing procedures. This recruitment will be used to create one-year eligibility lists to fill current and future positions within the Sheriff's Office.

Please see the Civil Service Process website for additional insight into Sheriff's Office qualifications. https://www.clark.wa.gov/human-resources/civil-service-process

Qualifications

Any combination of education, training and experience that would demonstrate the ability to perform the work will be considered.

Ideal Experience and Qualifications include the following:

• High school diploma or GED required
• Two years of clerical or administrative support experience
• Successful completion of post-secondary education or training in office principles and practices can be substituted for the two years of experience (45 credit hours for each year)
• Proficiency with MS Word, Outlook and Excel, plus significant exposure to other applications including spreadsheet and database management systems
• United States' Citizen or Lawful Permanent Resident at the time of appointment
• Excellent customer service skills
• Outstanding organizational and multi-tasking skills
• Experience involving significant interactions with the public, law and justice agencies, and other local government preferred
• In some positions, the incumbent may be required to possess or be able to obtain a valid driver's license

Knowledge of:

• Situational problem-solving based on guidelines, processes, and procedures
• Legal terminology and definitions
• Information data entry and quality control
• Pertinent federal, state, and local laws which pertain to the Public Records Act, possession of firearms, records retention, and various types of court orders
• Basic personal computers and software
• Functions and terminology used by the law and justice system
• Cashiering and some basic bookkeeping

Ability to:

• Work varying shifts in a 24-hour operation including day, swing, and graveyard shifts
• Read, interpret, apply, explain, and adhere to rules, regulations, policies, and procedures
• Analyze and interpret requests for records
• Apply substantial attention to details
• Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of employment
• Speak and Write English effectively
• Operate a personal computer and appropriate software
• Work in a manner consistent with the Clark County Sheriff's Office principles
• Work and act as a team player in all interactions with other agency and county employees
• Always provide a high level of customer service
• Project and maintain a positive image with those contacted in the course of work
• Develop and maintain collaborative and respectful working relationships with team members and others
• Consistently provide quality service
• Maintain regular and dependable attendance
• Maintain confidentiality
• Collaboratively transition in-progress work to the next shift

Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds are highly encouraged.

Selection Process

Application Review:

Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Skills Testing: (Pass/Fail based on an average score of 65%) - A combination of computer skills testing and a general knowledge exam may be required. Minimum passing score of 65% is required. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Board Interview (Weighted 100%) - Questions will be job related and may include, but not be limited to, the qualifications outlined in the job announcement