Sheriff's Records & Licensing Technician

Town Of Minden; Minden (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vacation

Sick leave

Holidays

Employee recognition

Gym membership

Tuition reimbursement

Job summary

Town Of Minden seeks a Sheriff's Records Licensing Technician to support the public with confidential, accurate record handling. You will process requests, conduct licensing checks, and maintain criminal history data using various software, while ensuring compliance with state retention rules.

The role requires strong customer service, attention to detail, and the ability to work in a public safety environment.

Qualifications

• High School diploma or GED and one year of general administrative support experience.
• Equivalent education, training and experience may be considered.

Responsibilities

• Assists public, answers inquiries, explains policies and directs to proper forms.
• Processes criminal history investigations for licensing (Liquor, Concealed Weapons, Traveling Merchant, Sex Offender, Felon).
• Compiles statistics and reports on programs and activities.
• Processes and codes crime reports, creates NCIC folders, and handles requests from public and agencies.
• Verifies documents for validity and accuracy; runs daily reports and maintains cash deposits.
• Operates office equipment and supports team efficiency.

Job description

Applications are reviewed on a regular basis and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately. The Douglas County Sheriff's Records Division is seeking an individual to join their skilled team in performing the varied duties related to the management and use of law enforcement records. The ideal candidate for the Sheriff's Records & Licensing Technician is an individual with strong customer service skills, a commitment to ensuring confidentiality, and a desire to serve the public while providing efficient, accurate, high-quality work.

Description

Applications are reviewed on a regular basis and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately. The Douglas County Sheriff's Records Division is seeking an individual to join their skilled team in performing the varied duties related to the management and use of law enforcement records. The ideal candidate for the Sheriff's Records & Licensing Technician is an individual with strong customer service skills, a commitment to ensuring confidentiality, and a desire to serve the public while providing efficient, accurate, high-quality work.

Primary Objectives

Performs intermediate work providing a wide variety of technical, or specialized office support duties related to the review, preparation and input of various police reports; responding to public requests and inquiries in regard to police reports, records and licensing; performs related tasks as apparent or assigned.

Supervision Exercised

None

Primary Duties And Responsibilities

• Assists general public, customers and staff in person, over telephone and by email; answers inquiries, provides general direction related to services, receives and attempts to resolve complaints, explains policies, procedures and proper use/completion of department forms.
• Receives, processes and conducts a variety of criminal history investigations for licensing purposes to include Liquor Licenses, Concealed Weapons Licenses, Traveling Merchant Licenses, Sex Offender and Felon registrations.
• Organizes, compiles and reports statistical data on functions, programs and activities.
• Processes, codes, and disseminates crime reports, traffic accidents, citations, and related documentation; creates NCIC folders and files accordingly.
• Processes report and disposition requests for Child and Family Services, Brady background, background history letters, insurance requests, requests from the public, other law enforcement agencies, etc.
• Receives, processes and conducts a variety of criminal history investigations, registrations and applications; checks documents for validity and accuracy.
• Runs daily reports, maintains and balances cash drawer and files daily deposits.
• Scans documents as required; identifies records for destruction in accordance with pre-determined retention and destruction schedules; files and maintains records.
• Ensures accurate reporting and correction of criminal records with State Repository.
• Sends DUI revocation and suspensions to State DMV.
• Provides fingerprinting services as requested.
• Complies with court-ordered criminal record sealing by printing and maintaining the record in a secure file; deletes and purges records from computer systems as required; disseminates required compliance notifications to appropriate agencies.
• Enters and retrieves data and prepares reports using a variety of software programs; reviews such reports for accuracy and makes corrections as required; operates standard office equipment.
• Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information which requires the use of judgment and interpretation of policies, rules and regulations.
• Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio, telephone and other departmental-specific equipment after training.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
• Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.

Minimum Qualifications

• High School diploma or GED and one (1) year of general administrative support experience; OR an equivalent combination of education, training and experience.

CERTIFICATIONS /LICENSES

• NCIC/NCJIS certification within six (6) months of date of employment

WORKING CONDITIONS

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This work requires the occasional exertion of up to 50 pounds of force.
• Work regularly requires using hands; frequently requires standing, sitting, speaking or hearing, kneeling or crawling and pushing or pulling; occasionally requires walking, reaching with hands and arms and repetitive motions.
• Work has standard vision requirements; vocal communication is required for expressing ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data, operating machinery and observing general surroundings and activities.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).
• Work has no exposure to adverse environmental conditions.

ACKNOWLEDGEMENTS

• Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
• Employment is contingent upon successful completion of background/screening.
• Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.
• This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the incumbent. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Incumbent may be asked to perform other duties as required.

Douglas County provides benefits to full-time employees. Benefits are prorated for part-time employees working 20–29 hours per week. Part-time employees working 19 hours or less, as well as on-call employees, are not eligible for benefits.

No Nevada State income tax.

Retirement – Public Employees' Retirement System of Nevada (PERS)

Douglas County contributes 36.75% of an eligible regular member and 50% of an eligible Police and Fire member's salary for retirement.

Deferred Compensation Plans – Employees have the option to participate in a deferred compensation program through VOYA, which is funded by the employee.

Employee Perks

• Vacation: Accrued at the rate of 4.6154 hours per pay period, or 120 hours per year (increase with years of service).
• Sick Leave : Earned at the rate of 3.6923 hours per pay period, or 96 hours per year.
• Holidays: 12 paid holidays per year.
• Employee Recognition Programs
• Annual Gym Membership
• Employee Assistance Program (EAP)
• Tuition Reimbursement Programs

Health Insurance

As a Douglas County employee, you’ll enjoy a comprehensive benefits package with several medical plan options, plus dental and vision coverage, life insurance, and disability insurance. Benefits start on the first of the month after a 60-day waiting period. To learn more about our health insurance and employee benefits, please visit our website for details.

Compensation

Douglas County uses a Pay for Performance compensation system, where employees receive annual performance evaluations and may be eligible for merit-based salary increases. Qualified employees can earn up to a 3% merit increase on their anniversary date, and may also receive an annual Cost of Living Adjustment (COLA) during the first pay period of each fiscal year, based on the Consumer Price Index, up to a maximum of 5%. In addition, eligible employees who demonstrate exceptional, above-and-beyond performance may receive further compensation through the County’s Recognition of Excellence Program.