Sheriff's Office Legal Processor II

County of Sonoma; Santa Rosa (CA); Presencial; USD 30 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Paid time off

Retirement

Parental leave

Professional development

Resumo da oferta

Sonoma County Sheriff's Office in Santa Rosa, CA is seeking a Legal Processor II to provide customer service and administrative support to the public, attorneys, and law enforcement agencies. You will respond to inquiries, process requests and legal documents, and retrieve information from court and law enforcement systems.

Ideal candidates will have strong research, communication, and customer service skills, with the ability to explain policies clearly.

Qualificações

• Strong research, communication, and customer service skills.
• Ability to explain policies, laws, and procedures clearly and professionally.
• Prior exposure to legal, law enforcement, or courthouse settings is a plus.

Responsabilidades

• Respond to phone and email inquiries and assist clients in person.
• Receive, review, and process service requests and legal documents.
• Search and retrieve information from files, records, and law-related systems.
• Provide information regarding civil codes, procedures, and policies.
• Ensure deadlines are met per civil code requirements.
• Perform data entry and process payments accurately.

Conhecimentos

Customer service

Communication

Research

Attention to detail

Team collaboration

Time management

Descrição da oferta de emprego

Position Information

Join the Sheriff's Office as a Legal Processor II!

Starting salary up to $36.18/hour ($75,512/year) and a competitive total compensation package!*

About

About the Sheriff's Office

Since 1850, the Sonoma County Sheriff's Office has been providing law enforcement, court security services, and detention services to the people of Sonoma County. The Sheriff's Office is comprised of over 650 employees and approximately 100 volunteers. Servicing a county of over 1,600 square miles and population of over 500,000 people, the Sheriff's Office is responsible for primary law enforcement services of the unincorporated area, the Town of Windsor, and the City of Sonoma.

About The Position

As a Legal Processor II you will provide customer service and administrative support to the general public, attorneys, and law enforcement agencies. Additional responsibilities include:

• Responding to phone and email inquiries and assisting clients in person
• Receiving, reviewing, and processing service requests and legal documents
• Searching and retrieving information from files, records, and law-related computer systems
• Providing information regarding civil codes, procedures, and policies
• Ensuring required deadlines are met in accordance with applicable civil code requirements
• Performing data entry and processing payments accurately

The ideal candidate for this position will have strong research, communication, and customer service skills, with the ability to explain policies, laws, and procedures clearly and professionally. You will also possess many of the following:

• Excellent problem-solving skills and the ability to handle difficult situations while providing effective customer service
• The ability to prioritize a high volume of work, manage deadlines, and meet requirements set by laws and civil codes
• Strong attention to detail and accuracy when reviewing documents, identifying errors, and maintaining records
• A collaborative and flexible approach to work, with the willingness to work independently and as part of a team while adapting to changing priorities
• Knowledge of basic accounting principles and/or prior experience working in a legal, law enforcement, or courthouse setting is desired, but not required

What We Offer

Benefits

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits - Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
• Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.

This recruitment is being conducted to fill a Sheriff's Office Legal Processor II position in the Sheriff's Office. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.

Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Legal Processor II.

Application submissions require the Supplemental Questionnaire to be completed.

Equal Opportunity Statement

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

Minimum Qualifications

Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of work experience processing official records equivalent to that of Legal Processor I would provide this opportunity.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending on assignment to perform the essential job functions of the position.

The position advertised in this announcement does not require possession of a valid California Driver’s License.

Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.

Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.

Knowledge, Skills, And Abilities

Considerable knowledge of: the purpose and processing of a diversity of court and law enforcement related legal documents, forms, and records; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the operations, procedures, and jurisdictions of the court or department of assignment.

Working knowledge of: the record and computer systems of the Courts and/or the department of assignment; the technical resource materials and information sources applicable to the area of assignment; court or law enforcement related statutes, laws, ordinances and procedures and their applicability to the department of assignment.

Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officers, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment.

Selection Procedure & Some Helpful Tips When Applying

Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.

You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.

You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.

Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire to be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.