Sheriff's Office Legal Processor II

County-of-Sonoma-; Santa Rosa (CA); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Salary advancement

Paid Time Off

Health premiums by County

Post-retirement health benefits

Retirement pension

Job summary

The County of Sonoma's Sheriff’s Office in Santa Rosa seeks an experienced Legal Processor II to provide customer service and administrative support to the public, attorneys, and law enforcement agencies. Starting salary up to $36.18/hour ($75,512/year) with a competitive total compensation package.

Responsibilities include handling service requests, processing legal documents, researching records, and ensuring deadlines are met.

Qualifications

• Strong research, communication, and customer service skills.
• Ability to explain policies, laws, and procedures clearly and professionally.

Responsibilities

• Responding to phone and email inquiries and assisting clients in person.
• Receiving, reviewing, and processing service requests and legal documents.
• Searching and retrieving information from files, records, and law-related systems.
• Providing information regarding civil codes, procedures, and policies.
• Ensuring deadlines are met in accordance with civil code requirements.
• Performing data entry and processing payments accurately.

Skills

Research

Customer service

Communication

Attention to detail

Deadline management

Job description

Join the Sheriff's Office as a Legal Processor II!

Starting salary up to $36.18/hour ($75,512/year) and a competitive total compensation package!*

About the Sheriff's Office

Since 1850, the Sonoma County Sheriff's Office has been providing law enforcement, court security services, and detention services to the people of Sonoma County. The Sheriff's Office is comprised of over 650 employees and approximately 100 volunteers. Servicing a county of over 1,600 square miles and population of over 500,000 people, the Sheriff's Office is responsible for primary law enforcement services of the unincorporated area, the Town of Windsor, and the City of Sonoma.

About the Position

As a Legal Processor II you will provide customer service and administrative support to the general public, attorneys, and law enforcement agencies. Additional responsibilities include:

• Responding to phone and email inquiries and assisting clients in person
• Receiving, reviewing, and processing service requests and legal documents
• Searching and retrieving information from files, records, and law-related computer systems
• Providing information regarding civil codes, procedures, and policies
• Ensuring required deadlines are met in accordance with applicable civil code requirements
• Performing data entry and processing payments accurately

The ideal candidate for this position will have strong research, communication, and customer service skills, with the ability to explain policies, laws, and procedures clearly and professionally. You will also possess many of the following:

• Excellent problem-solving skills and the ability to handle difficult situations while providing effective customer service
• The ability to prioritize a high volume of work, manage deadlines, and meet requirements set by laws and civil codes
• Strong attention to detail and accuracy when reviewing documents, identifying errors, and maintaining records
• A collaborative and flexible approach to work, with the willingness to work independently and as part of a team while adapting to changing priorities
• Knowledge of basic accounting principles and/or prior experience working in a legal, law enforcement, or courthouse setting is desired, but not required

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits - Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.

This recruitment is being conducted to fill a Sheriff's Office Legal Processor II position in the Sheriff's Office. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Legal Processor II.

Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of work experience processing official records equivalent to that of Legal Processor I would provide this opportunity.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

The position advertised in this announcement does not require possession of a valid California Driver’s License.

Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.

Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation. Considerable knowledge of: the purpose and processing of a diversity of court and law enforcement related legal documents, forms, and records; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the operations, procedures, and jurisdictions of the court or department of assignment.

Working knowledge of: the record and computer systems of the Courts and/or the department of assignment; the technical resource materials and information sources applicable to the area of assignment; court or law enforcement related statutes, laws, ordinances and procedures and their applicability to the department of assignment.

Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officers, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate’s personal information that could potentially influence or bias the scoring process. Personal information includes the applicant’s name, former last name, address, phone number, email, driver’s license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

Please read the Sheriff’s Office Pre-Employment Drug Use Guidelines for further information.

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