Sheriff's Emergency Services Dispatcher-25282201

San Diego County Public Defender’s Office; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals for the role of Emergency Services Dispatcher. This vital position involves responding to emergency and non-emergency calls, making quick decisions, and dispatching law enforcement personnel. The ideal candidate will possess strong communication skills and the ability to handle high-pressure situations with professionalism and respect. Join a team committed to public safety and make a difference in the community while working in a dynamic environment that values diversity and inclusion. If you thrive in fast-paced settings and are ready for a rewarding challenge, this opportunity is for you!

Qualifications

• 1 year of experience as a Public Safety Radio Dispatcher.
• Completion of a radio training program is required.

Responsibilities

• Respond to 9-1-1 emergency and non-emergency calls.
• Dispatch deputies in the field and ensure their safety.

Skills

Effective oral communication skills

Effective written communication skills

Decision-making skills

Judgment skills

Education

High school diploma or equivalent

Tools

Computer Aided Dispatch system

Job description

The Sheriff's Communications Center is recruiting individuals for the position of Sheriff's Emergency Services Dispatcher. We are looking for people who are capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff's Communications Center provides the highest quality professional public safety services to the residents of San Diego County.

Sheriff's Emergency Services Dispatchers are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess accurately, make quick decisions and use good judgment to ensure the safety of patrol deputies.

The Communications Center is centrally located in Kearny Mesa and is staffed 24 hours a day, seven days a week, 365 days a year.

TO QUALIFY YOU MUST HAVE:

1. One (1) year of progressively responsible full-time experience as a Public Safety Radio Dispatcher for a municipal law enforcement or fire agency within the last three (3) years. Experience must include use of a Computer Aided Dispatch system and 9-1-1 emergency and non-emergency call taking. Previous experience must have included the successful and verifiable completion of a radio training program administered by that agency;
2. OR, Successful completion of the Phones and Inquiry training phases of the Sheriff's Emergency Services Dispatcher Program administered by the San Diego County Sheriff's Department AND at least ten (10) months of full-time experience as a Sheriff's Emergency Services Dispatcher Trainee AND;

• Be 18 years or older.
• Possess effective oral and written communication skills in English.
• Pass work simulated computer-based performance test.
• Have no felony convictions (Misdemeanor convictions may be disqualifying depending on number, recency, and severity).
• Be willing to work rotating shifts, holidays and weekends.

CONDITION OF EMPLOYMENT:
As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position.
HOW TO APPLY:
Applications are completed online. Candidates who meet the minimum qualifications will be notified and given instructions on how to schedule themselves for the performance exam. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.
Applicants who are successful in passing the performance examination will be placed on a twelve (12) month employment list based on a score received from their employment application and supplemental questionnaire (100%).

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.