Sheraton Myrtle Beach - Housekeeping Assistant Manager OEM

Aimbridge Hospitality; Myrtle Beach (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Assistant Manager to oversee daily operations at their Myrtle Beach location. The ideal candidate will have supervisory experience and strong problem-solving skills. Responsibilities include managing staff, ensuring cleanliness, and maintaining high standards of service. This full-time role offers a comprehensive benefits package after an initial period, including medical, dental, and paid time off.

Benefits

Daily Pay

Medical

Dental

Vision

Disability

Life Insurance

Paid Time Off

Employee Assistance

401k

Qualifications

• At least 3 years of progressive experience in a hotel or related field.
• Supervisory experience required.

Responsibilities

• Assist in managing the day-to-day operations of the Housekeeping Department.
• Provide attentive, friendly, courteous interactions with guests.
• Ensure cleanliness of lobbies, hallways, guest rooms, and back-of-house areas.

Skills

Effective communication skills

Problem-solving skills

Ability to work under stress

Education

2-year college degree

4-year college degree

Tools

Windows Operating Systems

Job description

Sheraton Myrtle Beach - Housekeeping Assistant Manager OEM

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Sheraton Myrtle Beach - Housekeeping Assistant Manager OEM

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Assist in managing the day-to-day operations of the Housekeeping Department, ensuring efficient operations in the absence of the Housekeeping Manager and in accordance with Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as necessary to fulfill their responsibilities; for OEM associates, overtime applies and is calculated accordingly.

Qualifications

• At least 3 years of progressive experience in a hotel or related field; or a 2-year college degree with 2+ years of experience; or a 4-year college degree with at least 1 year of related experience.
• Supervisory experience required.
• Proficiency in Windows Operating Systems.
• Effective communication skills.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Ability to maintain composure and objectivity under pressure.
• Strong problem-solving skills, including anticipating, preventing, identifying, and resolving issues.
• Ability to assimilate complex information from various sources and adapt as needed.
• Effective listening skills to understand and resolve concerns of coworkers and guests.
• Ability to work with and understand financial data and perform basic arithmetic functions.

Responsibilities

• Provide attentive, friendly, courteous, and service-oriented interactions with guests and employees.
• Maintain regular attendance per Aimbridge Hospitality standards.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with all Aimbridge Hospitality standards and regulations for safe and efficient operations.
• Meet certification requirements such as Food Handlers, Alcohol Awareness, CPR & First Aid.
• Establish and maintain a key control system for the department.
• Use radio etiquette properly within the housekeeping department.
• Schedule inspections of guest rooms and public areas to ensure cleanliness and good repair.
• Assist in controlling expenses and minimizing waste.
• Participate in preparing the departmental budget and financial plans.
• Conduct pre-shift meetings and review relevant information.
• Assist with room inspections, especially during high occupancy periods or with GM approval.
• Review and submit staff hours for payroll.
• Assist in preparing staff schedules based on business needs and budget guidelines.
• Supervise daily VIP room inspections.
• Ensure cleanliness of lobbies, hallways, guest rooms, and back-of-house areas.
• Participate in deep cleaning projects and support during rush periods.
• Maintain inventory of supplies and order as needed.
• Ensure guest privacy and security following Aimbridge procedures.
• Participate in MOD coverage as scheduled.
• Implement hotel policies and house rules.
• Train staff on safety rules and procedures.
• Monitor work orders and follow up on maintenance requests.
• Respond courteously and efficiently to guest requests, complaints, and emergencies.
• Attend team meetings and other management functions.
• Foster open communication with staff and other departments.
• Manage emergency situations with current MSDS sheets.
• Oversee Lost and Found procedures.
• Train staff on Housekeeping standards and procedures.
• Ensure staff are courteous and helpful at all times.
• Use communication systems to report and verify room status.
• Store, secure, and issue supplies properly.
• Complete reports promptly as required.
• Review guest request logs and address issues proactively.
• Oversee maintenance and cleaning projects biannually.
• Perform other duties as assigned by management.
• Access and secure back-of-house areas and sensitive information responsibly.
• Interact with guests and colleagues, sometimes without supervision.
• Control access to sensitive hotel areas, including master keys and secured rooms.
• Drive safely when representing the company for business purposes.
• Maintain trust, responsibility, and uphold the company's reputation with good judgment.

Benefits

• After an initial period, full-time employees are eligible for a benefits package including Daily Pay, Medical, Dental, Vision, Disability, Life Insurance, Paid Time Off, Employee Assistance, and 401k.

Property Information

Located near Myrtle Beach Convention Center, offering in-room massages, on-site dining, indoor pool, and more. Rooms feature flat-screen TVs, mini-fridges, with ocean view options. Facilities include a fitness center and massage services.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality