Shelter Supervisor - North Carolina

The Workforce Group; North Carolina; On-site; USD 32,000 - 52,000; Part time

Job summary

The Workforce Group, a LEMOINE company, seeks dependable Shelter Supervisors for emergency response operations across statewide locations. You will assist the Shelter Manager, oversee shift workers, ensure resident safety, and coordinate services during crises.

These seasonal deployments may require travel on short notice, with assignments lasting several days to weeks. Availability within 24–72 hours of notification is highly valued.

Qualifications

• High school diploma or equivalent is required.
• Experience in emergency shelter operations, human services, or supervisory roles is preferred.

Responsibilities

• Oversee shift operations and guide Shelter Workers.
• Ensure residents receive meals, hygiene supplies, and medical assistance.
• Serve as point of contact during shifts and address residents' needs.
• Monitor shelter conditions and report safety issues.
• Assist with shift scheduling, documentation, and incident reporting.
• Maintain communication between shelter teams and ensure smooth shift transitions.
• Enforce shelter rules and resolve conflicts professionally.
• Ensure compliance with shelter protocols and safety guidelines.
• Perform other duties as assigned.

Skills

Team leadership

Interpersonal skills

Problem solving

Documentation

Flexible hours

Driver's license

Communication

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Job description

Statewide, United States | Posted on 08/14/2026

Summary: The Workforce Group a LEMOINE company, is currently seeking dependable and experienced individuals to serve as Shelter Supervisors for emergency response shelter operations. In this role, you will support the Shelter Manager by overseeing day-to-day shift operations, supervising shelter workers, and ensuring the safety and well-being of all residents. Shelter Supervisors play a key role in coordinating logistics, maintaining order, and ensuring high-quality service delivery during times of crisis.

These areseasonal positions and, if activated, will likely require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on the disaster response needs. Ideal candidates for these missions will be available to deploy within 24 to 72 hours of notification.

Location: Disaster Response Locations – Various Sites Statewide

Duties and Responsibilities:

• Oversee shift operations and provide guidance and support to Shelter Workers.
• Ensure shelter residents receive appropriate services including meals, hygiene supplies, and medical assistance.
• Serve as point of contact during assigned shifts and respond to resident needs, questions, and concerns.
• Monitor shelter conditions and report facility or safety issues to the Shelter Manager.
• Assist with shift scheduling, documentation, and incident reporting.
• Maintain communication between shelter teams and ensure smooth shift transitions.
• Enforce shelter rules and resolve conflicts with professionalism and empathy.
• Ensure compliance with shelter protocols and safety guidelines.
• Perform other job-related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities:

A high school diploma or equivalent is required. Previous experience in emergency shelter operations, human services, or supervisory roles is preferred.

• Ability to lead teams in high-stress environments with professionalism.
• Strong interpersonal and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong documentation and reporting skills.
• Proficiency with basic computer tools (e.g., Microsoft Outlook, Word).
• Valid driver’s license and reliable transportation is required.

ABOUT US

The Workforce Group a LEMOINE company is a Great Place to Work® Certified company. We are a team of dedicated professionals thatpull together to meet the needs of communities partnering withfederal, state, and local governments.

We are an equal opportunity/affirmative actionemployer. All qualified applicants will receive considerationwithout regard to race, color, sex, national origin, age,protected veteran status, or disability status.

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ABOUT US

LEMOINE is aGreat Place to Work® Certified Company. From the office to the jobsite, our team is comprised of smart, ambitious, motivated, and fun professionals. Join us in the pursuit of excellence.

LEMOINE isan equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.