Shelter Manager - Florida

The Workforce Group; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

The Workforce Group is seeking experienced Shelter Managers to oversee 24/7 operations at emergency shelter sites across the United States. This leadership role demands skills in management and communication, ensuring the safety and efficiency of services for displaced residents. Candidates should have at least two years of experience in similar roles and be flexible in availability, prepared to deploy on short notice. Various operational duties and the ability to work under pressure are crucial for success in this position.

Qualifications

• Minimum of two years managing emergency shelters or similar programs.
• Supervisory experience required.
• Flexibility to work in high-demand environments.

Responsibilities

• Oversee daily operations of emergency shelter sites.
• Supervise shelter staff and manage schedules.
• Ensure timely access to essential services for residents.
• Manage and support direct reports.

Skills

Leadership and operational management experience

Strong organizational skills

Excellent communication skills

Proficiency in Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

Statewide, United States | Posted on 04/29/2026

Summary: The Workforce Group, a LEMOINE company, is currently seeking experienced and compassionate professionals to serve as Shelter Managers in support of emergency response operations. In this critical leadership role, you will be responsible for overseeing the 24/7 operations of emergency shelter sites, ensuring a safe, supportive, and efficient environment for displaced residents and deployed staff. This position plays a vital role in delivering high-quality services during times of crisis.

These seasonal positions, if activated, will likely require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on the disaster response needs. Ideal candidates for these missions will be available to deploy within 24 to 72 hours of notification.

Location: Disaster Response Locations – Various Sites Statewide

Duties and Responsibilities:

• Oversee the daily 24/7 operations of emergency shelter sites, ensuring safe and effective service delivery.
• Supervise shelter staff and coordinate shift schedules to maintain consistent coverage and care.
• Ensure residents have timely access to meals, laundry services, hygiene items, and medical or case management support.
• Conduct regular staff meetings to communicate updates, assignments, and policy changes.
• Maintain smooth shift transitions and continuity of shelter operations across all staffing teams.
• Provide direct coverage as needed to fill staffing gaps or address urgent needs.
• Remain on call 24/7 to respond to emergencies or operational issues.
• Manage and support one or more direct reports, including onboarding, training, and task assignment.
• Exercise discretion and sound judgment in managing day-to-day operations and resident concerns.
• Track project performance, deliverables, and quality assurance using internal systems and tools.
• Ensure compliance with client requirements and internal protocols.
• Perform other job-related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities:

A bachelor’s degree or equivalent experience is preferred. Minimum of two (2) years of professional experience managing emergency shelters or similar human services programs. Supervisory experience is required. Candidates must be able to deploy on short notice and work flexible hours in high-demand, fast-paced environments.

• Demonstrated leadership and operational management experience.
• Strong organizational, time-management, and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office programs including Excel, PowerPoint, Word, and Outlook.
• Ability to work collaboratively with diverse teams and community partners.
• Must be able to remain calm and make decisions under pressure.
• Flexible availability to support 24/7/365 shelter operations.
• Valid driver's license and reliable transportation is required.

Equal Employment Opportunity Statement

We are an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.