Shelter Safety & Support Monitor (Swing Shift)

JOYOUS VENTURES LLC; Los Angeles (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Free uniforms

Health insurance

Job summary

Joyous Ventures seeks a compassionate Monitor to maintain a safe, respectful environment for residents and staff in a fast-paced, client-facing role addressing homelessness, mental health, substance use, and trauma. You will enforce policies, respond to emergencies, and support trauma-informed care within a collaborative team setting.

The role emphasizes dignity, fairness, and proactive incident reporting, with shifts including a Saturday-Sunday swing schedule.

Qualifications

• 1 year experience in a homeless shelter or related setting.
• Ability to think clearly and act decisively under pressure.
• Commitment to fairness, prevention, and de-escalation.
• Basic computer skills for incident reporting and camera system navigation.
• Experience in human services strongly preferred.

Responsibilities

• Enforce Joyous Ventures’ rules and regulations consistently.
• Uphold policies around alcohol/drug use, harassment, and participant conduct.
• Respond promptly to emergencies or incidents (e.g., theft, accidents, medical needs).
• Treat all participants with dignity, fairness, and respect.
• De-escalate conflicts with support from the Program Manager and Clinical Social Worker.
• Support conflict prevention and risk-reduction strategies.
• Manage emergency situations, including contacting law enforcement when necessary.
• Participate in trainings on trauma-informed care, racial and gender sensitivity, homelessness, and safeguarding.
• Monitor security cameras to ensure ongoing safety.
• Complete accurate, timely incident reports.
• Change locks and manage key systems as needed.

Skills

De-escalation

Crisis response

Fairness

Basic computer skills

Human services

Education

Food Handler Certification

BLS/CPR Certification

Job description

Joyous Ventures seeks a compassionate Monitor to maintain a safe, respectful environment for residents and staff in a fast-paced, client-facing role addressing homelessness, mental health, substance use, and trauma. You will enforce policies, respond to emergencies, and support trauma-informed care within a collaborative team setting.

The role emphasizes dignity, fairness, and proactive incident reporting, with shifts including a Saturday-Sunday swing schedule.