Shelter Safety & Guest Support Specialist

Mercy House; Huntington Beach (CA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Mercy House in Huntington Beach is seeking a Safety Specialist to support the Emergency Shelter Program during evening shifts. You will assist with shelter setup, maintain a safe, welcoming environment, and support with crowd control and crisis intervention.

The role emphasizes a client-focused, trauma-informed housing approach and requires the ability to engage with diverse guests while coordinating with drivers and shelter staff.

Qualifications

• Must support a trauma-informed, client-focused housing approach.
• Ability to supervise crowds while preserving dignity.
• Experience in shelter operations and safety support.
• Spanish language skills are highly valued.

Responsabilités

• Assist with shelter setup and maintenance.
• Maintain a safe, client-focused environment for guests.
• Assist with crowd control and crisis intervention.
• Keep detailed daily summaries and logs; assist with admin duties.
• Support guest services and program activities when needed.
• Complete perimeter checks and firewatch duties.

Connaissances

Trauma-informed shelter approach

Crowd control

Crisis intervention

Spanish language proficiency

Outils

Microsoft Word

Outlook

Description du poste

Mercy House in Huntington Beach is seeking a Safety Specialist to support the Emergency Shelter Program during evening shifts. You will assist with shelter setup, maintain a safe, welcoming environment, and support with crowd control and crisis intervention.

The role emphasizes a client-focused, trauma-informed housing approach and requires the ability to engage with diverse guests while coordinating with drivers and shelter staff.