Shelter Operations Lead & Client Advocate

Syndeo Human Resources Outsourcing; Wichita (KS); On-site; USD 32,000 - 43,000; Full time

Job summary

Syndeo is seeking a Lead Office Advocate for Harbor House Domestic Violence Shelter at Catholic Charities in Wichita, Kansas. The role oversees shelter operations and assists residents with daily needs, intake, and support services.

Responsibilities include ensuring safety, documenting client data, coordinating with staff, and guiding residents toward goals in a supportive environment. Strong counseling background and rapport-building skills are preferred for effective advocacy.

Qualifications

• Professional experience or training in counseling or related social issues preferred but not required.
• Proven ability to establish rapport with people from diverse backgrounds.
• Strong interpersonal and communication skills.

Responsibilities

• Receives prospective clients and determines eligibility for service.
• Admits clients through established procedures.
• Refers ineligible prospects to other agencies or programs as appropriate.
• Provides assistance and support for shelter clients and children.
• Supports and advises clients in achieving goals to new lifestyle.
• Collaborates with other staff to follow treatment plans.

Skills

Counseling experience

Rapport building

Empathy

Education

High school diploma with social services exposure

Job description

Syndeo is seeking a Lead Office Advocate for Harbor House Domestic Violence Shelter at Catholic Charities in Wichita, Kansas. The role oversees shelter operations and assists residents with daily needs, intake, and support services.

Responsibilities include ensuring safety, documenting client data, coordinating with staff, and guiding residents toward goals in a supportive environment. Strong counseling background and rapport-building skills are preferred for effective advocacy.