Shelter Monitor - Compassionate Security (Swing Shift)

JOYOUS VENTURES LLC; Los Angeles (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Free uniforms

Health insurance

Job summary

Joyous Ventures LLC in North Hollywood seeks a compassionate Monitor to provide direct support for residents in a safe, respectful environment. The role emphasizes fairness, de-escalation, and crisis response in a fast-paced, client-facing setting.

The position requires empathy, patience, and experience in human services or homelessness services; certifications in Food Handling and BLS/CPR are preferred. This is a part-time swing shift role with opportunities to contribute to community stability.

Qualifications

• Minimum 1 year of experience in homeless shelter or related setting.
• Ability to think clearly and act decisively under pressure.
• Commitment to fairness, prevention, and de-escalation.
• Basic computer skills for incident reporting and camera navigation.

Responsibilities

• Enforce Joyous Ventures’ rules and regulations consistently.
• Uphold policies around alcohol/drug use, harassment, and participant conduct.
• Respond promptly to emergencies or incidents (theft, accidents, medical needs).
• Treat all participants with dignity, fairness, and respect.
• De-escalate conflicts with support from supervisors.
• Monitor security cameras to ensure ongoing safety.
• Complete accurate, timely incident reports.
• Change locks and manage key systems as needed.
• Support trauma-informed care and safeguarding trainings.

Skills

Shelter experience

De-escalation

Emergency response

Patience

Teamwork

Education

Food Handler Certification

BLS/CPR Certification

Job description

Joyous Ventures LLC in North Hollywood seeks a compassionate Monitor to provide direct support for residents in a safe, respectful environment. The role emphasizes fairness, de-escalation, and crisis response in a fast-paced, client-facing setting.

The position requires empathy, patience, and experience in human services or homelessness services; certifications in Food Handling and BLS/CPR are preferred. This is a part-time swing shift role with opportunities to contribute to community stability.