Shelter Monitor

Camp Hoblitzelle; Lubbock (TX); Hybrid; USD 29,000 - 38,000; Full time

Job summary

The Salvation Army in Lubbock, TX is seeking a Shelter Monitor to assist residents overnight, perform intake procedures, and maintain logs. The role requires attention to safety, rule compliance, and accurate record keeping within a residential shelter setting.

The position emphasizes effective communication, independent work, and presenting a professional image of The Salvation Army, while supporting a clean and orderly shelter environment.

Qualifications

• High school diploma or GED required; one year of security or social services experience in shelter or similar setting, or equivalent training/experience.
• Valid State Driver's License preferred.

Responsibilities

• Assist residents overnight in the shelter and perform client intake procedures.
• Monitor residents on assigned shifts to ensure safety and compliance with house rules.
• Maintain accurate and complete intake records and logs.
• Ensure the facility is kept neat and orderly at all times.

Skills

Record keeping

Office procedures

Basic record keeping

Communication

People relations

Independent work

Professional image

Education

High School Diploma or GED

Driver's License

Job description

The Salvation Army, an internationally recognized non-profit, faithbased organization, has an opening for a Shelter Monitor for the Lubbock, TX Corps.

Job Summary

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Knowledge, Skills and Abilities

• Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
• Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to present a positive and professional image of The Salvation Army.

Education and Experience

High school diploma or G.E.D. and One year prior experience performing security or social services work in a shelter or similar environment, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

Certifications

Valid State Drivers License (Preferred)

Physical Requirements:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like, but may include other discomforts associated with the shelter environment.

Additional Comments

All employee recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled