Shelter Monitor (9038)

The Salvation Army Southern Territory; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance Benefits

Retirement Plan Benefits with Employer

29 days PTO

Job summary

The Salvation Army Southern Territory in Austin, TX is seeking a Housing Shelter Associate to support residents and maintain a safe, respectful environment.

You will handle building security, intake/discharge procedures, and daily housekeeping, ensuring compliance with rules and accurate record-keeping.

The role requires a high school diploma or GED and preferably one year of security or social service experience; driver’s license and certifications are a plus.

Qualifications

• High school diploma or GED required.
• One year security or social service experience preferred.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Building Security: ensure facility security, check compliance with rules, and manage alarms.
• Intake/Discharge: handle intake procedures, screenings, and case records.
• Housekeeping/Chore: assign daily chores and maintain facility cleanliness and supplies.

Skills

Customer Service

Security procedures

Communication

Data entry

Education

High school diploma/GED

Tools

Breathalyzer

Drug testing

Job description

Job Details: Job Location: TX-Austin Rathgeber Center - Austin, TX 78721, Education Level: High School Diploma/GED, Job Category: Housing, Schedule/Work Hours: 40 hours per week - 2nd shift

Benefits

• 29 days of Paid Time Off
• Health Insurance Benefits
• Retirement Plan Benefits with Employer Match

Key Responsibilities

Building Security Responsibilities (40%)

• Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons, and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
• Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities.
• Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.

Intake and Discharge Responsibilities (30%)

• Answers telephone and responds to questions regarding the shelter operations.
• Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.
• Orients new clients to the program and prepares case records to facilitate case management, records daily statistics.
• Administers sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.
• Prepares and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.

Housekeeping and Chore Distribution Responsibilities (30%)

• Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).

Physical Requirements

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform data entry into a computer.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 30 lbs.) occasionally.

Working Conditions

• Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

What We Are Looking For In You: Education and Experience

• High school diploma or G.E.D. required,
• One year experience performing security or social service work preferred,
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

• Valid State Driver’s License (Preferred)
• Food Handlers Certification (or ability to obtain within established timeframe)
• CPR and First Aid Certification (or ability to obtain within established timeframe)

Equal Opportunity Employer: Veterans | Disabled

Equal Opportunity Employer: Veterans | Disabled