Shelter Clinical Coordinator & Compliance Lead

Project Renewal; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

Project Renewal is seeking a Clinical Coordinator for the New Providence Women's Shelter in New York City. You will supervise the Intake/Entitlements-Benefits Specialist and assist the Director of Social Services in guiding the Social Services Team to ensure policies and quality standards are followed in client services.

The role requires a BA/BS, at least three years working with homeless mentally ill or MICA populations, and supervisory experience.

Qualifications

• Bachelor of Arts or Science from an accredited college or university; master's degree preferred.
• Minimum of three years experience working with homeless mentally ill and/or chemical addicted (MICA) populations; supervisory experience preferred.

Responsibilities

• Provides direct oversight of the Intake/Entitlements-Benefits Specialist.
• Review client intake forms for accuracy and complete additional paperwork for case management intakes.
• Audit client charts weekly to ensure adherence to regulatory standards of service quality.
• Manage documentation of critical incidents and maintain a log of updates.
• Participate in incident reporting committees and team meetings to determine annual goals.
• Update caseload breakdowns and assign new clients to Case Managers.
• Organize and maintain up-to-date spreadsheets tracking progress and performance measurements.
• Provide feedback to the shelter program on adherence to organizational and regulatory standards of service quality and compliance.
• Performs other duties as assigned by the Director of Social Services or Program Director.

Skills

Team Building

Organizational Skills

Communication

Computer Skills

Education

Bachelor of Arts or Science

Master's degree in social work or CSW (preferred)

Tools

Case management software

Microsoft Office Suite

Job description

Project Renewal is seeking a Clinical Coordinator for the New Providence Women's Shelter in New York City. You will supervise the Intake/Entitlements-Benefits Specialist and assist the Director of Social Services in guiding the Social Services Team to ensure policies and quality standards are followed in client services.

The role requires a BA/BS, at least three years working with homeless mentally ill or MICA populations, and supervisory experience.