Shelter Caseworker

Catholic Charities; Village of Mount Morris (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

403b retirement plan

Generous time off package

Comprehensive benefits package

Supportive environment

Growth and development opportunities

Meaningful impact in community

Job summary

Catholic Charities is seeking a Shelter Caseworker to support homeless individuals in Livingston County, completing intakes and providing services to clients in the warming center. You will connect clients with resources and promote long-term stability, handling diverse needs including mental health and housing barriers.

Essential duties include empathetic engagement, effective communication, crisis de-escalation, and collaboration with DSS.

Qualifications

• High School Diploma or GED required.
• Possession of a valid NYS Driver’s license is required.
• Background check will be completed prior to employment.
• Minimum 2 years in social services, case management, or related field preferred.

Responsibilities

• Provide warming center coverage between 4 pm and 8 am as scheduled.
• Monitor facility safety, appearance, and client well-being.
• Coordinate inventory and maintenance needs with the DSS.
• Complete incident reports per agency procedures.
• Sign in clients on entry and connect them with resources.
• Assist clients with community referrals and problem solving.
• Develop individualized approaches to support calm, cohesive environments.

Skills

Empathy

Effective communication

Problem solving

Crisis de-escalation

Multi-tasking

Attention to detail

Solution-based results

Education

High School Diploma or GED

Job description

Description

We are Hiring!

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. We proudly employ people from all backgrounds and experiences.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type:

Full-Time, Part-Time, Per Diem

Schedule:

Seasonal Position (November 9th-April 30th)

Salary:

$21.00-22.00/hr. DOE

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Qualifications

Education:

High School Diploma or GED required

Credentials:

Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier

Experience:

At least 2 years of experience in social services, case management, or a related field is preferred.

About the role:

The Shelter Caseworker supports homeless individuals in Livingston County by completing an intake for clients and provide support services to clients while in the warming center. Connecting them with community resources, and promoting long-term stability is a key component to this position. The Caseworker will likely encounter clients that have experiences with long term homelessness, mental health and substance abuse concerns along with other barriers that impact their ability to maintain suitable/safe housing. Essential duties for this position are empathy, effective communication skills, problem solving skills, crisis de-escalation, multi-tasking, attention to detail, and solution-based results. The caseworker will receive clients being referred from DSS. The Caseworker will welcome the client, acclimate them to the facility and ensure the safety and wellbeing of clients is maintained.

Key Responsibilities

• Provides coverage to the warming center as scheduled or needed between the hours of 4 pm and 8 am.
• Responsible for regular monitoring of all areas of facility regarding the appearance and safety of all clients/staff.
• Responsible for inventory/maintenance needs to be provided to DSS.
• Completion of incident reports as applicable per agency procedures.
• Ensure signing in of clients upon entering.
• Assist clients with providing community resources and problem solving to situations.
• Develop an approach that will work with each client to create an environment that is calm and cohesive.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Physical Demands/Work Environment:

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance:

Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet