Shelter Case Manager

Project Renewal; New York (NY); On-site; USD 38,000 - 45,000; Full time

Job summary

Project Renewal, a leading NYC nonprofit, seeks a Case Manager to support multiple shelters (Bronx, Brooklyn, Manhattan). The role focuses on intake, housing assessments, and connecting clients to benefits (Health Insurance, Food Stamps, SSI).

Candidates need a Bachelor’s in Social Work, 1–2 years’ homeless services experience, and strong communication skills. Salary $38,000–$45,000 with full-time on-site work.

Qualifications

• Bachelor's Degree in Social Work or related field.
• 1-2 years of experience with homeless mentally ill adults or similar populations preferred.
• Excellent oral, writing and listening skills.
• Proficiency in computer use required.

Responsibilities

• Provide case management and counseling by conducting intake, psychosocial and housing assessments.
• Identify entitlements and housing or concrete services to assist clients.
• Develop Independent Living Plans with clients and monitor progress.
• Refer clients to community treatment and support services as needed.
• Counsel clients in wellness, sobriety, employment, and independent living skills.
• Collaborate with on-site providers to ensure aftercare and proper documentation.

Skills

Case management

Counseling

Communication skills

Oral/written/listening skills

Multilingual (bilingual)

Education

Bachelor's Degree in Social Work or related field

Tools

Computer proficiency

Job description

East Williamsburg Men’s Shelter (Brooklyn)

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title: Case Manager

Locations: Multiple opportunities are available in the Bronx, Brooklyn and Manhattan at PRI Homeless Shelters

Salary: $38,000 -$45,000

• Ana’s Place (Bronx)
• Barbara Kleinman Men's Shelter (Brooklyn)
• Canopy Women's Shelter (Manhattan)
• Compass House Women's Shelter (Manhattan)
• East Williamsburg Men’s Shelter (Brooklyn)
• Fort Washington Men’s Shelter (Upper Manhattan)
• Marsha's House (Bronx)
• New Providence Women’s Shelter (Manhattan)

Essential Duties And Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

• Provide case management and counseling services by conducting intake, psychosocial and housing assessments of clients to identify and obtain financial entitlements, housing and other concrete services (Health Insurance, Food Stamps, SSI etc.)
• In collaboration with each client, prepares and monitors an Independent Living Plan, identifying long and short-term objectives to be achieved
• Identifies and makes referrals for community based treatment and support services
• Counsel clients through individualized and group sessions on issues such as wellness self-management, maintaining sobriety, complying with medication, pursuing employment, independent living skills etc.
• Collaborates with on-site psychiatric provider/nursing/primary care to ensure each client has an aftercare plan
• Maintains accurate and up to date written client documentation as required and in accord with city, federal, state and local agency regulations and guidelines
• Inputs client information and updates into the database system

Qualifications

• Bachelor’s Degree in Social Work or related field required
• 1-2 years of experience working with homeless mentally ill adults or other special needs population preferred
• Excellent oral, writing and listening skills
• Proficiency in computer required
• Bilingual or multilingual a plus

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.