Shelter Care Manager - Lead Animal Welfare Team

Seattle Humane; Bellevue (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, vision benefits with 


PTO 3 weeks + 10 holidays

403(b) with 2% match

Pet care reimbursement

Discounted adoptions & pet foods

Job summary

Seattle Humane in Bellevue, WA seeks a Shelter Care Manager to lead the Shelter Care team and ensure high-quality care for all animals. You will supervise supervisors and partner with leadership to advance programs and welfare standards.

The role requires strong communication, staff development, and collaboration across departments, with a focus on safety, scheduling, and process improvement.

Qualifications

• Minimum 4 years in an animal shelter setting.
• At least 2 years in a managerial or supervisory role.
• Excellent oral communication and written skills.
• Organizational and planning abilities for priorities and schedules.
• Experience supervising staff and working with volunteers.
• Budget experience preferred.

Responsibilities

• Direct supervision of Shelter Care Supervisors and indirect supervision of Animal Care Associates.
• Manage animal population and ensure welfare per Five Domains.
• Oversee performance reviews, discipline per contract, and staffing plans.
• Collaborate with Senior Leadership to update SOPs and procedures.
• Plan team meetings, training, and shift schedules.
• Prepare monthly reports for Senior Leadership.

Skills

Excellent communication

Staff supervision

Budget management

Time management

Volunteer management

Bilingual a plus

Education

High school graduate or GED

CPR/First Aid & Mental Health First Aid cert

Tools

MS Office Suite

Databases & data entry

Job description

Seattle Humane in Bellevue, WA seeks a Shelter Care Manager to lead the Shelter Care team and ensure high-quality care for all animals. You will supervise supervisors and partner with leadership to advance programs and welfare standards.

The role requires strong communication, staff development, and collaboration across departments, with a focus on safety, scheduling, and process improvement.