SHELTER ATTENDANTS-HOMELESS SERVICES CENTER

City of Portland; Portland (ME); On-site; Full time

Job summary

Join a forward-thinking organization as a Shelter Attendant, where you will play a vital role in supporting the homeless community. This position offers a unique opportunity to gain valuable experience in social services, making a positive impact on the lives of vulnerable residents. You'll engage directly with individuals in need, manage intake assessments, and ensure a safe and welcoming environment. With flexible schedules and a commitment to community well-being, this role is perfect for those looking to build a meaningful career while contributing to the greater good. Become part of a mission-driven team dedicated to making Portland a better place for everyone.

Benefits

Union Position

Shift Differential for Nights and Weekends

Comprehensive Benefits Package

Qualifications

• Experience in social services is beneficial.
• Ability to perform data entry and client tracking.

Responsibilities

• Oversee and coordinate activities at homeless shelters.
• Conduct intake assessments and monitor shelter grounds.

Skills

Crisis Intervention

Data Entry

Client Tracking

Education

High School Diploma

Job description

Health and Human Services Department - Social Services Division

Come do good work with us! City of Portland Shelter Attendants are involved in the oversight and coordination of activities associated with the City’s homeless shelters, including serving some of our city’s most vulnerable residents. Shelter Attendants are essential for welcoming and registering homeless individuals in need of shelter, inputting required data into an online system, and monitoring dorms, common areas and shelter grounds. Day to day responsibilities involve shelter resident intake assessments; monitoring and cleaning the outside grounds, the dayroom, sleeping areas, common areas, and bathrooms; making referrals to in-house and community programs; tracking and collecting client data and computer/data entry; and crisis intervention.

Why Join Us:
Gain Valuable Experience for Your Future Career:
If social services is your chosen path, gaining experience as a Shelter Attendant is a great start to building a strong foundation for your professional journey. You’ll be able to compile transferable skills and valuable knowledge through direct and hands-on experience.

Learn About Health & Human Services:
Start your career journey in HHS with an entry-level role that offers a comprehensive understanding of the field. You'll gain insights into resident needs, the referral process, and community programs, which all set the stage for future growth.

Make a Positive Impact in Your Community:
Be part of the solution by joining a program that makes our community a better place to live, work, and play for every Portland resident. Your efforts will directly impact the lives of the unhoused community.

Duties and Responsibilities:

Required Skills & Experience:

Preferred Skills & Experience:

Hours/Available Schedules:
Schedules vary based on shelter needs. Full time positions operate on a 37.5 hour work-week, and Shelter Attendants typically work three days a week. Day shift and overnight schedules are available! In addition, a monthly two - hour staff meeting is required.

Applications accepted until filled
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

This is a union position, CEBA (Grade 9) - Pay rate starting at $21.15 hourly. An additional $2.00/hour shift differential in effect for nights after 7 PM and all weekend hours.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:

If you have questions or need assistance with the application, please contact [e-mail]

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email [e-mail]