SHE Technology & Incident Response Manager

AstraZeneca; Gaithersburg (MD); On-site; USD 106,000 - 125,000; Full time

Benefits offered by this job

401(k) plan

Paid vacation

Health benefits

Job summary

AstraZeneca is seeking a SHE Response and Technology Manager to lead the administration of our safety data platforms and improve data quality across Gaithersburg and COO sites.

You will partner with enterprise SHE, IT, and vendors to drive governance, training, and change management while delivering digital solutions that enhance incident reporting and safety culture. The role requires onsite work and a hands-on approach to multi-site coordination.

Qualifications

• Bachelor's degree in safety, environmental science, business, communications, information management, technology, project management, or related discipline.
• Experience supporting SHE, EHS, laboratory, manufacturing, operations, quality, compliance, technology, or another regulated corporate environment.
• Project management experience managing priorities, timelines, stakeholders, risks, and deliverables across multiple workstreams.
• Strong digital capability, including Microsoft 365 and experience using or administering platforms such as SharePoint, Workvivo, Veeva Vault, AZ SHE systems, Enablon, Adobe tools, or similar systems.
• Ability to support data integrity, reporting, documentation standards, content governance, access management, issue resolution, and platform adoption.
• Strong written communication, presentation, stakeholder engagement, and change management skills, including translating technical or compliance requirements into practical guidance.
• Ability to analyze feedback, service trends, incident data, workflow pain points, and performance metrics to recommend fact-based improvements.
• Sound judgment, attention to detail, customer-service orientation, and ability to operate onsite in a matrixed, multi-site SHE environment.

Responsibilities

• Define and execute the multi-site roadmap for SHE digital platforms, including SharePoint, Workvivo, Veeva Vault, AZ SHE systems, and related tools.
• Establish governance, standards, and KPIs for content lifecycle management, metadata, searchability, archival, usability, and audit readiness.
• Serve as a site-facing SHE systems administrator, supporting accurate incident, near-miss, action, and observation data and consistent reporting practices.
• Lead or support SHE help desk and Training & Technology channels, including service expectations, escalation pathways, knowledge articles, and first-contact resolution improvements.
• Partner with enterprise SHE, IT, vendors, site leaders, and SMEs to assess needs, support upgrades, resolve user issues, and manage change.
• Use analytics, service trends, user feedback, and performance data to prioritize enhancements that improve adoption, efficiency, and decision-making.
• Coordinate SHE communications across intranet, digital signage, presentations, town halls, and other channels for training, policy, system, and safety culture updates.
• Support safety culture activities, including Safety Celebration events, quarterly site collaborations, routine town halls, wellbeing, and learning initiatives.
• Coach SHE SMEs and contributors on documentation practices, digital proficiency, templates, and user-friendly content standards.
• Maintain a transparent backlog, release plan, and project priorities; advise SHE leadership on risks, trade-offs, timelines, benefits, and implementation needs.

Skills

SHE systems admin

Microsoft 365

SharePoint

Data quality

Stakeholder engagement

Change management

On-site collaboration

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Veeva Vault

AZ SHE systems

Enablon

Adobe tools

Job description

AstraZeneca is seeking a SHE Response and Technology Manager to lead the administration of our safety data platforms and improve data quality across Gaithersburg and COO sites.

You will partner with enterprise SHE, IT, and vendors to drive governance, training, and change management while delivering digital solutions that enhance incident reporting and safety culture. The role requires onsite work and a hands-on approach to multi-site coordination.