Shawano Library Assistant

Shawano Library; Shawano (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Nine paid holidays

Health Insurance

HSA/HRSA options

Life Insurance

Dental Insurance

Vision coverage

Professional development opportunities

Job summary

Shawano Library in Shawano, Wisconsin, seeks a part-time circulation and customer service assistant to support daily operations across branches, including Birnamwood, Bonduel, Mattoon, Tigerton, Wittenberg, and Shawano. The role handles check-ins/outs, holds, interlibrary loans, reference help, program planning, and displays; offers user assistance with computers and library equipment.

Requires a High School Diploma or GED and basic Windows/Microsoft Office skills; prior office experience

Qualifications

• High School Diploma or GED required.
• Knowledge of Windows-based computer operations and Microsoft Office.
• General office experience.

Responsibilities

• Performs circulation duties: check-in/out, bills/notices, holds, and patron accounts.
• Assists with, plans, and implements library programs and community outreach.
• Supports reference, computer, and library equipment questions for patrons.
• Manages interlibrary loans and shelving/materials maintenance.
• Supports meeting room scheduling and displays; participates in committees as needed.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Job description

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality:

“The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations.”

*It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including:

• Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
• Nine (9) Paid Holidays
• Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
• County-funded Health Reimbursement Account or HSA depending on health plan selection.
• Prescription Drug Plan
• Long and Short-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Life Insurance
• Deferred Compensation (457) Retirement Plans
• Gym Membership Discounts
• Dependent Flexible Spending Account
• Dental Insurance
• State Pension Plan

Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package:

• Paid Time Off
• Paid Holidays
• Life Insurance
• State Pension Plan
• Gym Membership Discounts
• Employee Assistance Program

Job Summary:

This position works approximately 25 hours per week and performs circulation and customer service functions. Answers directional, reference, and technology questions and refers patrons to requested materials. Plans and assists with library programming.

Essential Duties and Responsibilities:

• Performs circulation duties, such as checking materials in and out, handling bills and notices, placing items on hold, processing courier delivery, processing a variety of reports, and patron account maintenance.
• Assists with, plans, and implements library programs and community outreach activities for all ages.
• Assists patrons with reference, computer, and library equipment questions and support.
• Responsible for managing interlibrary loans process.
• Serves on internal and external committees and workgroups focused on improving library functions and library programming, including collaborative work implementing grant award requirements.
• Responsible for shelving materials and shelf maintenance.
• Curates crates of materials for patrons and organizations who utilize the delivery service.
• Prepares bulletin boards and other displays.
• Schedules and manages meeting room reservations.
• Performs other library tasks and duties, as assigned, at assigned locations including library branches in Birnamwood, Bonduel, Mattoon, Tigerton, Wittenberg, and the main circulation and Children’s desks at the main branch in Shawano.

Requirements:

• High School Diploma or GED.
• Knowledge of Windows-based computer operations, library methods and procedures, and Microsoft Office programs.
• General office experience.