SHARP Program Support Services Specialist (SAR WF)

U.S. Army Forces Command (DOA)

Fort Drum (NY)

On-site

USD 90,000 - 116,000

Full time

5 days ago

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Job summary

The U.S. Army Forces Command (DOA) seeks a SHARP Program Support Services Specialist to Fort Drum, NY. This DHA role focuses on strategic business process management, change management, and admin operations to support SHARP initiatives.

Responsibilities include advising program managers, analyzing processes, developing SOPs, coordinating travel, schedules, and social functions. Background checks and DoD clearance required; up to 25% travel.

Qualifications

Specialized experience in SHARP program initiatives and admin operations.
Ability to analyze and improve business processes using data from multiple sources.
Experience supporting program managers and organizational leaders.

Responsibilities

Advise program managers on SHARP initiatives, policies, and procedures.
Analyze and improve SHARP business processes and practices.
Prepare written products using data from multiple sources.
Develop SOPs for administrative operations (reports, travel, records).
Coordinate travel options and scheduling; support events and ceremonies.

Skills

SHARP program

Data analysis

Strategic planning

Tools

Defense Travel System

CHRTAS

HRIS

Job description

Summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for the Department of Defense Sexual Assault Program Workforce to recruit and appoint qualified candidates to positions in the competitive service.

About the Position

Serves as the Sexual Harassment/Assault Response and Prevention Program Support Services Specialist responsible for strategic business process management, change management, and management of administrative operations to support the SHARP program.

Location

1 vacancy in the following location: Fort Drum, NY

Telework Eligibility

Yes—as determined by the agency policy.

Remote Job

Relocation Expenses Reimbursed

Salary

$89,508 – $116,362 per year

Pay Scale & Grade

GS 12

Promotion Potential

None

Work Schedule

Full-time

Travel Required

25% or less – You may be expected to travel for this position.

Appointment Type

Permanent

Occupations and Job Series

0342 Support Services Administration

Supervisory Status

Federal Service Type

This job is in the Competitive Service

Represented by a Union

Drug Test

Security Clearance

Secret

Position Sensitivity and Risk

Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type

Background Check Type

Suitability/Fitness

Financial Disclosure Required

Some jobs require financial disclosure to identify conflicts of interests.

Announcement Number

MCSC-26-13101540-DHA-R

Control Number

890809000

Open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Advise program managers and other leaders on sexual harassment/assault program initiatives, policies, and procedures (e.g., SHARP).
Analyze, evaluate, and incorporate changes to improve business processes and practices of sexual harassment/assault program initiatives, policies, and procedures (e.g. SHARP).
Utilize data from multiple automated sources to prepare written work products (e.g., reports, briefings, information papers), highlighting information on significant actions of importance.
Analyze work processes and functions, logistical, and IT/communications requirements in order to recommend new or improved configurations to promote organizational efficiency and reduce costs.
Develop manuals, directives, or standard operating procedures (SOPs) needed to manage administrative operations (reports, personnel management, records management, travel, supply, etc.) in support of an organizational unit.
Conduct detailed analysis of mission requirements in order to develop travel options consistent with regulatory provisions (e.g., Joint Travel Regulation, Defense Travel System guidance).
Operate a supply management program that includes a variety of expendable and nonexpendable items and material through central supply channels, direct purchase, and formal procurement processes.
Operate automated systems needed to monitor and track employee travel, training, payroll requests (e.g., Defense Travel System, Civilian Human Resources Training Application Service(CHRTAS), etc.)
Manage multiple day-to-day and long-range calendars in a complex, fast-paced work environment subject to constantly changing requirements.
Coordinate a variety of social functions to include luncheons, dinners, receptions and/or military ceremonies to support organizational missions and goals.
Develop sound business processes and procedures necessary to ensure the efficient and effective flow of technical information at all echelons within an organization.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
The duties of this position may require the incumbent to carry a cell phone and be on call 24 hours a day, seven days a week on a rotational basis, based on the needs of the organization
In accordance with DoDI 6493.03, this position requires the incumbent to obtain and maintain the DoD Sexual Assault Advocate Certification Program (D-SAACP) within six months of employment.
Incumbents of SHARP positions must complete all required training, obtain certification, and be placed on appointment orders prior to having any victim contact or access to victim information.
Background checks will be conducted, prior to entering on duty in the position and, IAW governing regulations, on a recurring basis while employed in the position
This position requires a State Criminal History Check for all states lived in during the past 5–10 years, including a check of fingerprints, police records, and former employers. SHARP roles require completed background checks.
Incumbent must obtain and maintain a Tier 3/Secret security clearance. Enrollment in Continuous Vetting(CV) is required.
The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver’s License in one of the 50 U.S. states or possessions to operate vehicles.
This position has a Temporary Duty (TDY) or business travel requirement of 25% of the time.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes developing, implementing, and evaluating business processes utilizing knowledge of sexual harassment/assault (SHARP)programs; AND managing a variety of administrative service operations (e.g., reports, personnel, records, travel, events, supply, etc.) necessary for efficient and effective organizational mission accomplishment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-11.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted.FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional Information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
This is a(n) Medical Career Program position aligned under the Career Management Directorate.
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.
When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
Student Loan Repayment may be authorized.
Advanced In-hire (offered to new Federal employees only) may be authorized.
Advanced Leave Accrual (offered to new Federal employees only) may be authorized.
Relocation incentive may be authorized.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

Help

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
For each relevant work experience, make sure you include the employer’s name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what’s in your resume.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
For additional information, to include formatting tips, see: What to include in your resume.

2. Other supporting documents:

Cover Letter, optional
Most recent Performance Appraisal, if applicable

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person’s personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Agency Contact Information

Army Applicant Help Desk

https://portal.chra.army.mil/hr_public?id=app_inq

SC-WGKE96 10TH MOUNTAIN DIVISION SENIOR CDR AUG

DO NOT MAIL

Fort Drum, NY 13602

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

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