A technology solutions provider in Omaha seeks an experienced technical lead to evaluate and enhance application functionalities. You will provide crucial support to system owners and IT groups, ensuring effective operations for users. The ideal candidate should have a Bachelor's degree in a related field and extensive experience in analysis and application systems. Strong communication and problem-solving skills are essential. This role requires flexibility for on-call support and project collaboration.
Qualifications
Five or more years of progressively responsible relevant experience in analysis and enterprise application systems.
Experience with project methodologies including requirements documentation and use cases.
Ability to handle multiple tasks and projects concurrently.
Responsibilities
Lead evaluation of user requests for application functionality and estimate efforts required.
Provide technical support to system owners and IT groups.
Collaborate with end users to analyze business requirements for enhancements.
Participate in on-call rotation including weekend support.
Skills
Effective oral and written communication skills
Analytical problem solving
Ability to prioritize tasks
Education
Bachelor’s degree in information systems or related field
Tools
Project management tools
Job description
Qualifications
Bachelor’s degree in information systems, computer science or related technical field; or equivalent work experience. (Typically six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree.) Five or more years’ experience of progressively responsible relevant experience in analysis, requirement gathering, design and development of enterprise application systems.
Experience with project methodologies including project management tools, estimating, and documentation of requirements, use cases and test plans. Effective oral and written communications skills, including presentation, training and interpersonal skills. Effective analytical, problem solving and decision‑making skills. Ability to prioritize and handle multiple tasks and projects concurrently. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status.
Responsibilities
Lead the evaluation of user requests or design specifications for new or modified application functionality and estimate efforts required. Analyze, design, code, test, document, implement and maintain application changes.
Lead the effort to provide technical support to system owners as well as other information technology groups to help ensure effectiveness of information technology systems in enabling client’s customers to conduct day‑to‑day businesses. The support includes, but is not limited to, answering customer questions, interpreting system functionalities, completing data requests, making emergency fixes and performing other critical support functions.
Lead the effort to collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions. Provide guidance and direction to team members as necessary in the completion of assigned projects.
Participate in on‑call rotation, including after hour and weekend support. Provide technical input to assist in development of project planning.
Additional Information
All your information will be kept confidential according to EEO guidelines.