SharePoint & App Support Specialist - Tuition Assistance

Continuing Life; Carlsbad (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Training and development programs

Diverse and inclusive workplace

Job summary

A healthcare services provider in California seeks an Application Support SharePoint Specialist to implement, maintain, and support software applications including SharePoint Online and Tableau. The role requires 2-5 years of experience in application support, strong customer service skills, and the ability to train users effectively. The company emphasizes employee development, offers a diverse workplace, and has been recognized as one of the best places to work in California.

Qualifications

• 2–5 years of experience in application support or similar IT roles.
• 2+ years of hands-on experience with Microsoft SharePoint Online.
• 2+ years of analytics and reporting experience using Tableau.
• Experience with system integrations and IT ticketing systems.
• Scripting/programming experience in Python, JavaScript, or PowerShell.

Responsibilities

• Maintain and support enterprise-wide applications, including SharePoint Online.
• Respond to escalations and resolve software application issues.
• Train staff on application use and support documentation.
• Proactively monitor security issues and educate users.

Skills

Application support experience

Microsoft SharePoint Online

Data visualization (Tableau)

Microsoft Power Automate

System integration (APIs, REST)

IT ticketing systems experience

Microsoft SQL Server querying

Networking concepts

User training

Scripting (Python, JavaScript, PowerShell)

Financial reporting tools experience

Customer service orientation

Job description

A healthcare services provider in California seeks an Application Support SharePoint Specialist to implement, maintain, and support software applications including SharePoint Online and Tableau. The role requires 2-5 years of experience in application support, strong customer service skills, and the ability to train users effectively. The company emphasizes employee development, offers a diverse workplace, and has been recognized as one of the best places to work in California.