SharePoint Administrator

Paragon Technology Group, Inc.; Norfolk (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Paragon Technology Group, Inc. seeks a SharePoint Administrator to work on-site at a DoD environment, configuring and managing SharePoint Online across NIPR/SIPR/JWICS domains. You will serve as Tier 1/2 support and deliver training to end users.

The role requires a Bachelor's degree, a Secret clearance, and at least 3 years of SharePoint Online experience within DoD settings. Strong collaboration, documentation, and problem-solving skills are essential.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Active Secret Clearance.
• Minimum of 3 years' experience as a SharePoint Online Administrator.
• Extensive knowledge of Windows operating systems (O365) suite.
• Strong collaboration, interpersonal, and communication skills.
• Advanced analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong customer service skills with experience in providing Tier 1 and Tier 2 support.

Responsibilities

• Drive innovation for the command's SharePoint portal and sites by identifying and implementing new features and process improvements.
• Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-Suite level leadership.
• Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.
• Leverage strong documentation skills to create and maintain clear, concise SharePoint user guides, how-to articles, FAQs, and technical papers.
• Demonstrate excellent task management skills by effectively tracking all work, notes, and customer interactions within the internal ticketing system.
• Provide SharePoint support to customers on Out-of-the-box features for Modern SharePoint Online sites, pages, document libraries, and lists.

Tools

SharePoint Online

Power BI

Power Apps

Power Automate

Windows OS

Job description

SharePoint Administrator

The SharePoint Administrator works with a dynamic SharePoint Collaboration Team for 100% on-sitework at McDill AFB, FL. This position manages classified and unclassified Department of Defense SharePoint environments for the Joint Communications Support Element (JCSE). The position is responsible for configuring, managing, and when necessary, migrating SharePoint platforms across Department of Defense NIPR, SIPR, and JWICS domains. Serves as the primary onsite technical Tiers 1 and 2 support and trainer for SharePoint Online operations.

Responsibilities

• Drive innovation for the command\'s SharePoint portal and sites by identifying and implementing new features and process improvements.


• Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-Suite level leadership.


• Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.


• Leverage strong documentation skills to create and maintain clear, concise SharePoint user guides, \"how-to\" articles, FAQs, and technical papers.


• Demonstrate excellent task management skills by effectively tracking all work, notes, and customer interactions within the internal ticketing system.


• Must possess demonstrated working experience with Power BI, Power Apps, Power Automate and SharePoint forms for tasks.


• Controlling access to sites, document libraries, and setting permissions across HUB and spoke SharePoint sites.


• Troubleshooting and resolving SharePoint issues or malfunctions.


• Ensuring sufficient storage space by performing clean-ups and archiving data.


• Provide SharePoint support to customers on Out-of-the-box features for Modern SharePoint Online sites, pages, document libraries, and lists.


• Provide content management training to users on how they can use Out-of-the-box features and update their content.


• Manage creation, modification, and deletion of SharePoint Online sites and their respective connection to HUB site(s).

Required Qualifications

• Bachelor\'s degree in Information Technology, Computer Science, or related field.


• Active Secret Clearance


• Minimum of 3 years\' experience as a SharePoint Online Administrator.


• Extensive knowledge of Windows operating systems (O365) suite.


• Superb collaboration, interpersonal, and communication skills.


• Advanced analytical and problem-solving abilities.


• Excellent organizational and time-management skills.


• Strong customer service skills with experience in providing Tier 1 and Tier 2 support.

Desired Skills and Experience

• 3+ years of working in DoD environment

• Proactive self-starter, capable of constructively applying strong technical SharePoint knowledge to drive continuous improvement.

• Knowledge of database structure and how two or more pieces of data relate to each other.


• JSON Formatting experience


• Active Top Secret/SCI Clearance