Shared Services Supervisor

RadioJobs; New York (NY); On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Employer sponsored medical, dental and vision

Paid vacation and sick time

401K plan

Job summary

RadioJobs is seeking a Shared Services Supervisor to oversee the billing and cash application processes. This role involves managing high-volume operations, supervising a team, and driving process improvements. The ideal candidate will have 3-5 years of accounting experience and proficiency in major ERP systems.

This position is based in New York City offering a competitive salary range of $92,000 - $115,000, along with comprehensive benefits including medical, dental, and 401K options.

Qualifications

• 3–5 years of accounting experience.
• 1–2 years leading billing or AR teams.
• Proficiency in ERP systems and advanced Excel skills.

Responsibilities

• Manage high-volume billing operations.
• Supervise daily posting of customer payments.
• Direct collections and credit vetting.
• Supervise and train billing and cash application specialists.

Skills

Critical thinking

Decision-making

Team leadership

Communication

Education

Bachelor's degree in Accounting, Finance, or a business-related field

Tools

SAP

Oracle

NetSuite

Microsoft Excel

Job description

About Katz Media Group

As the nation’s largest media representation firm, Katz Media Group delivers local relevance at scale. Whether you want one idea that sounds local in a hundred different markets or a hundred unique ideas, we have your solution.

Over our long history, the Katz name has been synonymous with leadership in the media industry. Founded in 1888, Katz was the nation’s first media representation firm. Today, Katz Media Group is comprised of two divisions, Katz Radio Group and Katz Television Group. Collectively, the company represents both the on‑air and online assets of more than 4,000 radio stations and 800 television stations, making Katz Media Group the largest media representation company in America.

Katz Media Group is based in New York City, with 15 regional offices across the country, providing advertisers and agencies with local expertise and insights across the nation.

Position Overview

The Shared Services Supervisor oversees day‑to‑day transactional workflows for media billing, cash application, and credit/collections. Reporting directly to the Sr. Director of Network Digital Shared Services, this role drives process improvement, mentors transactional staff, ensures accurate client invoices, timely payment processing, and efficient dispute resolution.

Strong critical thinking, strategic prioritization, and quick decision‑making are essential to manage high‑volume digital and network revenue cycles.

What You’ll Do

Key Responsibilities

• Billing Oversight: Manage high-volume billing operations for digital audio and video media advertising campaigns.
• Cash Application: Supervise the accurate, daily posting of customer payments across multiple banking and merchant channels.
• Receivables Management: Direct collections, credit vetting, aging analysis, and dispute resolution to maximize cash flow.
• Team Leadership: Supervise, train, and distribute daily workloads among billing and cash application specialists.
• Strategic Prioritization: Balance urgent advertiser demands, month‑end deadlines, and fluctuating transaction volumes efficiently.
• Critical Decision‑Making: Evaluate and approve credit extensions, payment plans, and billing adjustments independently.
• Leadership Reporting: Provide regular cash, receivables, aging updates, and operational metrics to the Sr. Director.

What You’ll Need

Qualifications & Requirements

• Education: Bachelor’s degree in Accounting, Finance, or a business‑related field.
• Experience: 3–5 years of accounting experience, with 1–2 years leading billing or AR teams. Previous experience in a shared services or centralized corporate environment is highly preferred.
• Industry Knowledge: Prior experience in media, broadcasting, or digital advertising production is a plus.
• Core Competencies: Advanced critical thinking, sharp decision‑making, and the ability to prioritize changing workflows.
• Technical Skills: Proficiency in major ERP systems (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills.
• Soft Skills: Excellent conflict resolution, process‑improvement mindset, and strong written and verbal communication abilities.

Compensation

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data.

$92,000 - $115,000

Location

New York, NY: 125 West 55th Street, 10019

Position Type

Regular

Time Type

Full time

Pay Type

Salaried

Benefits

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well‑being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non‑Compete will be required for certain positions and as allowed by law.

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