Shared Services Onboarding Coordinator

2020 Companies; Atlanta, Northern (GA, KY); On-site; USD 41,405,000 - 56,019,000; Full time

Benefits offered by this job

Health benefits

401K matching

Paid time off

Paid holidays

Remote work

Mobile reimbursement

Scholarships

EAP

Leadership program

Employee pricing

Job summary

2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team. The role is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment, from offer acceptance through day one.

You will serve as the primary contact for new hires while partnering with recruiters and hiring managers, ensuring timely onboarding, compliance with USCIS and employment laws, and data integrity across onboarding systems.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of onboarding, human resources, or recruiting experience preferred.
• Strong organizational skills with ability to manage multiple tasks.

Responsibilities

• Serve as the primary onboarding contact from offer to day one.
• Coordinate with recruiters and hiring managers to guide candidates through the process.
• Monitor applicant tracking system to ensure timely flow and tasks completion.
• Ensure I-9 compliance and USCIS requirements where applicable.
• Set up system logins and access for new hires and troubleshoot access issues.
• Approach issues with sound judgment and appropriate resources.
• Assist with administrative tasks to support onboarding and operations.

Skills

Organizational skills

Communication

Customer service

Attention to detail

MS Office

Data entry

Teamwork

Problem-solving

Education

High school diploma

Tools

Applicant Tracking System

Job description

Job Type: Regular Work Location: Atlanta, GA 30320

Overview: 2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws.

What We Offer

• Receive $17.00/hr, paid weekly
• Work remotely, from home
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• Mobile Reimbursement
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Employees' special pricing for multiple clients

Job Description

Onboarding

• Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one
• Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process
• Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks
• Order and track pre‑employment screenings in a timely manner
• Manage I-9 compliance and ensure timely completion of all USCIS requirements
• Ensure all necessary system logins and access are set up for incoming new hires
• Manage and troubleshoot post-offer applicant tracking system access issues
• Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines
• Partner with HR and Legal regarding changing regulatory demands as needed
• Ensure adherence to FCRA, EEO, and all related federal and state employment laws
• Maintain excellent data integrity across all onboarding-related systems
• Track and report on new hire progress to leadership teams
• Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience

Operations & Administration

• Handle daily organizational and administrative tasks to support departmental operations
• Manage travel arrangements, scheduling, and other logistical needs for the team
• Analyze and audit data for accuracy and completeness
• Maintain a high level of customer service during inbound and outbound communications
• Communicate in a timely and professional manner with all candidates and internal stakeholders
• Provide accurate and timely responses to all inquiries and general correspondence
• Assist with ad‑hoc operational tasks as needed

Qualifications

• High school diploma or equivalent required
• 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills, with a strong attention to detail and accuracy
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions
• Previous data entry experience strongly preferred
• Ability to be resourceful and proactive when issues arise
• Strong problem‑solving skills and sound judgment under pressure
• Customer service‑oriented attitude with excellent interpersonal and collaboration skills
• Ability to work both independently and as part of a team
• Ability to thrive in a fast‑paced, dynamic environment

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best‑in‑class experience for our employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side‑by‑side with brands to guarantee success. Each year we deliver over 25 million in‑person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry‑leading speed to market, and benchmark‑breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best‑in‑class experience for our employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you.

2020 COMPANIES’ COMMITMENT

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.