Shared Services Coordinator

Axis Communications; Chelmsford (MA); On-site; USD 39,000 - 41,000; Full time

Job summary

Axis Communications in Chelmsford, MA is seeking a diligent Shared Services Coordinator to support a range of transactional tasks across departments. You will handle activities such as loan program administration, credits to distributors, cash receipts, and accounts payable entry while delivering reliable internal service.

The role emphasizes SOP development, process standardization, and continuous improvement, requiring strong MS Excel/Outlook skills, excellent time management, and a

Qualifications

• Bachelor’s degree required; office setting experience preferred.
• Proficient with MS Excel and MS Outlook; strong computer skills.
• Strong time management and attention to detail.
• Ability to multi-task and work independently as part of a team.

Responsibilities

• Execute daily transactional tasks across the team (e.g., loans, credits, cash receipts, AP entry, reporting).
• Provide internal customer service for team-related requests.
• Develop and maintain SOPs for all areas; improve processes.
• Handle requests and concerns; identify opportunities to improve quality of service.

Skills

MS Excel

MS Outlook

Time management

Attention to detail

Multi-tasking

Resourceful

Independent drive

Team player

Education

Bachelor’s Degree

Job description

Shared Services Coordinator

Shared Services: Our vision is to be a central business partner within Axis, executing processes and delivering services related to transactional activities that allow departments to focus on their core competencies. We also aim to standardize and improve processes and implement best practices. As part of this team, you will work on a variety of tasks from various departments within Axis.

Responsibilities

Execute daily on a wide variety of transactional tasks within the team For example: Loan Program Administration, Credits to Distributors, Cash Receipts, Accounts Payable Entry, Reporting, etc. Provide Customer Service to Internal Customers related to tasks on team Work on area of specialty within the team each day, with ability to move to another area as needed. Develop and maintain SOP’s related to all areas. Perform necessary actions for managing and handling requests and concerns. Where needed, identifies and promotes suggestions to improve processes/quality of service.

Essential Skills

Proficient in computer skills, including intermediate/advanced MS Excel & MS Outlook skills. Strong time management skills and high attention to detail. Ability to multi-task efficiently. Resourceful, reliable and responsible. Independent drive focus. Team player with a professional and pleasant disposition.

Education and Experience

Bachelor’s Degree. Previous experience in an office setting preferred.

Pay range

The approximate pay range for this location and position is $28-30/hourly. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location.

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 0-5 lbs. Travel is required up to 5%.

Type of Employment

Type of Employment Permanent Employment Posting End Date 2026-10-25

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website www.axis.com. Listen to Get To Know Axis – Podcast We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. Axis for cities Axis podcast playlist