Shared Living Service and Support Supervisor

Vista Care South Dakota, LLC; Sioux Falls (SD); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare insurance

401(k) with company match

Paid time off

Job summary

Vista Care South Dakota, LLC is seeking a Shared Living Service & Support Supervisor to lead and support a network of Shared Living Providers. You will bridge person-centered care with operational excellence to help individuals with IDD live fulfilling, safe lives in community settings.

The role requires a Bachelor’s in Human Services or 3+ years of IDD experience and 1+ year of supervisory leadership. Travel is involved, with a flexible hybrid work schedule and comprehensive benefits.

Qualifications

• Bachelor’s Degree in Human Services or 3+ years of equivalent IDD experience.
• 1+ year of supervisory/management experience preferred.
• Valid driver’s license, personal vehicle, and satisfactory background check.
• Digital literacy with electronic databases and calendars; strong organizational skills.
• Comprehensive healthcare and retirement benefits are provided.

Responsibilities

• Provider oversight through quality assurance audits and field visits.
• Coordinate individualized support plans and ensure person-centered care.
• Oversee healthcare compliance, medical appointments, and incident management.
• Build relationships with families, guardians, case managers, and state agencies.
• Provide on-call support and crisis response as needed.

Skills

Digital literacy

Time management

Problem-solving

Education

Bachelor’s Degree in Human Services

Job description

• Base Pay $25.00 / Year
• Job Category Supervisor , Lead
• Industry Social services , Healthcare, Community living
• Employee Type FT Non-Exempt
• Required Degree High school
• Travel 30%
• Manage Others Yes

Description

WE'RE HIRING: Shared Living Service & Support Supervisor

Are you passionate about making a meaningful impact in human services? Vista Care is looking for a dedicated Shared Living Service & Support Supervisor to lead and support our network of Shared Living Providers (Independent Contractors).

In this role, you will bridge person-centered care with operational excellence—ensuring individuals with intellectual and developmental disabilities lead fulfilling, safe, and empowered lives in community settings.

Key Responsibilities

Provider Oversight: Conduct quality assurance audits, face-to-face visits, and continuous support for Independent Contractors.

Person-Centered Care: Coordinate individualized support plans, balance "dignity of risk," and attend transition meetings.

Healthcare & Safety: Oversee healthcare compliance, medical appointment coordination, and incident management (GER review).

Stakeholder Collaboration: Build strong relationships with families, guardians, case managers, and state regulatory agencies.

Crisis & On-Call Support: Serve as a reliable point of contact for emergency situations and on-call rotations.

What We’re Looking For

Education/Experience: Bachelor’s Degree in Human Services (or 3+ years of equivalent experience in the IDD field).

Leadership: 1+ year of supervisory/management experience preferred.

Requirements: Valid driver’s license, personal vehicle, active liability insurance, and a satisfactory background check.

Skills: Digital literacy (electronic databases & calendars), strong time management, and proactive problem-solving skills.

Comprehensive Healthcare: Medical, dental, and vision insurance options for complete coverage.

Financial & Retirement Planning: 401(k) retirement savings plan with company match.

Travel Support: Dedicated mileage reimbursement and travel support for field and community visits.

Work-Life Balance: Generous Paid Time Off (PTO), paid holidays, and flexible hybrid scheduling (Office, Remote, Community).

Professional Growth: Paid ongoing orientation, specialized training, and leadership development opportunities.

Income & Wellness Protection: Company-paid life insurance along with short-term and long-term disability options.

Employee Support: Access to an Employee Assistance Program (EAP) for personal, financial, or confidential support.

Employment Type: Full-time (Non-Exempt)

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