Shared Living Coordinator

3Rivers; Island Falls (ME); On-site; USD 33,000 - 34,000; Full time

Job summary

3Rivers in Island Falls, ME is seeking a Shared Living Coordinator to oversee and support the Shared Living Program. You will collaborate with providers, individuals served, families, and community partners to ensure quality, person-centered services.

The role emphasizes planning, documentation, and compliance with Medicaid/HCBS requirements, with a focus on team collaboration and ongoing program development in the North Bangor region.

Qualifications

• Bachelor’s degree in Social Services or related field preferred.
• Equivalent experience may be substituted for education.
• Experience working with individuals with intellectual and developmental disabilities preferred.
• Excellent verbal and written communication skills.
• Ability to work independently with flexibility and manage multiple priorities.
• Maintain confidentiality per regulations and agency requirements.
• Proficiency in Microsoft Office programs (Word, Excel).
• Ability to motivate others and work as part of a team.
• Valid Maine driver’s license required.
• Ability to pass required background checks.

Responsibilities

• Develop and maintain positive relationships with individuals supported and Contracted Home Providers to allow for observation, assessment, and support planning.
• Ensure all services are aligned with the individual’s PCP.
• Complete required home visits and contacts with Contracted Home Providers and individuals served.
• Maintain assigned caseload responsibilities as determined by Shared Living leadership.
• Provide individualized training and support to Contracted Home Providers as needed.
• Establish and maintain professional working relationships with individuals, families, staff, providers, and community partners.
• Ensure Contracted Home Providers deliver quality services per regulations and program requirements.
• Maintain accurate records to support compliance and best practices.
• Follow all reporting requirements and agency procedures regarding incidents and safety concerns.

Skills

Verbal and written communication

Relationship building

Multitasking

Problem solving

Flexibility

Education

Bachelor’s degree in Social Services

Tools

Microsoft Word

Microsoft Excel

Job description

• Location 1296 Crystal Road,Island Falls, ME, 04747,United States
• Base Pay $24.00 - $25.00 / Hour
• Job Category Individual Contributor
• Employee Type FT Hourly
• Manage Others No

Description

The Shared Living Coordinator is responsible for providing support, oversight, development, and guidance to assigned staff and contracted providers within the Shared Living Program. The Shared Living Coordinator maintains communication with individuals served, families, guardians, case managers, community partners, and other stakeholders to ensure quality services and supports.

The Shared Living Coordinator is responsible for promoting individualized, person-centered support options and collaborating with Shared Living leadership to support the continued growth and development of the program.

Essential Functions:

Individual and Provider Support:

• Develop and maintain positive relationships with individuals supported and Contracted Home Providers to allow for effective observation, assessment, and support planning.
• Ensure all services and supports are aligned with the individual’s Person-Centered Plan (PCP).
• Complete required home visits and contacts with Contracted Home Providers and individuals served in accordance with program standards and agency expectations.
• Maintain assigned caseload responsibilities as determined by Shared Living leadership.
• Provide individualized training and support to Contracted Home Providers as needed.
• Establish and maintain professional working relationships with individuals supported, families, staff, providers, and community partners.

Program Oversight and Compliance:

• Ensure Contracted Home Providers provide quality services and care to individuals served in accordance with state and federal regulations, Shared Living program requirements, and 3Rivers policies and procedures.
• Work collaboratively with Contracted Home Providers, in-home Direct Support Professionals, Case Managers, and interdisciplinary team members to ensure documentation is completed accurately and timely in accordance with Medicaid and Home and Community-Based Services (HCBS) requirements.
• Maintain accurate records for individuals served and Contracted Home Providers to support regulatory compliance and best practices.
• Follow all reporting requirements and agency procedures regarding incidents, safety concerns, abuse/neglect allegations, and other events affecting the health and safety of individuals served, staff, providers, or the community.

Planning and Team Collaboration:

• Participate in Person-Centered Planning meetings, Service Implementation Plan (SIP) meetings, and other team meetings as required.
• Collaborate with Shared Living leadership to support program growth, quality improvement, and individualized service development.
• Communicate effectively with agency departments, community partners, and external stakeholders to support coordinated care and services.

Recruitment and Provider Development:

• Assist with recruitment, screening, onboarding, monitoring, and evaluation of Contracted Home Providers.
• Support the development and retention of quality Shared Living providers through ongoing communication, training, and guidance.

Organizational Expectations

• Promote the agency’s mission and values through leadership, collaboration, and professional conduct.
• Embrace change, innovation, and continuous quality improvement.
• Foster a team culture grounded in respect, accountability, inclusion, and person-centered practices.
• Support and advocate for the rights, dignity, and self-determination of individuals receiving services.
• Maintain compliance with all agency policies, safety standards, and ethical practices.

Agency Core Values:

• Accountability: We take ownership of our actions, follow through on commitments, and hold ourselves and each other to high standards.
• Adaptability: We embrace change, stay open to feedback, and grow through learning and evolving together.
• Collaboration: We work as one team, listening, supporting, and building on each other’s strengths.
• Empowerment: We support individuals in making their own choices, fostering independence, self-expression, and valuing every voice and experience with respect and empathy.
• Community: We believe in the power of connection and community. We are dedicated to serving, placing the needs and well-being of those we support at the center of all we do.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Additional Expectations

• Exemplify professional ethics, accountability, communication, confidentiality, and person-centered values.
• Attend meetings, trainings, conferences, and professional development opportunities as required.
• Represent 3Rivers positively within the agency and community.
• Travel is required throughout the service area to assigned provider homes, individual residences, agency locations, community settings, meetings, trainings, and other program-related locations as necessary to fulfill job responsibilities.
• Perform all other duties as assigned.

Physical Requirements:

• Ability to remain in a stationary position (sitting or standing) for extended periods.
• Ability to move throughout program facilities, residences, and community settings.
• Occasionally lift or carry up to 35 pounds (e.g., supplies, documents, equipment).
• Ability to bend, squat, and assist in emergency situations if necessary.
• Must have reliable transportation and be able to travel throughout assigned region, as well as other agency regions as needed.

Qualifications:

• Bachelor’s degree in Social Services or a related field preferred. Equivalent experience may be substituted for education.
• Experience working with individuals with intellectual and developmental disabilities preferred.
• Possess excellent verbal and written communication skills.
• Demonstrate the ability to work independently in an environment requiring flexibility and management of multiple priorities.
• Possess professional values and ethics and maintain confidentiality in accordance with federal, state, and agency requirements.
• Demonstrate working knowledge of Microsoft Office programs, including Word and Excel.
• Demonstrate the ability to motivate others, manage conflict professionally, and accept constructive feedback.
• Be a team player with a positive attitude and strong interpersonal skills.
• Valid and insurable Maine driver’s license required.
• Ability to pass required background checks, to include: Adult/Child Protective Services; criminal history; OIG Exclusion list; National Sex Offender Registry; Bureau of Motor Vehicles record; and Maine CNA Registry.

Summary

Make Connections. Empower Independence. Help Create a Place to Call Home!

At 3Rivers, we believe everyone deserves a place to call home, meaningful connections, and the opportunity to live life on their own terms. We're looking for a compassionate, organized, and relationship-driven Shared Living Coordinator to help make that possible!

Based in our Island Falls office, this position will support our Shared Living Program in communities north of Bangor, with opportunities to get out into the community, build relationships, and make a difference throughout the region!

In this role, you'll be the connection between individuals receiving services, Shared Living Providers, families, and community partners. From supporting and guiding providers to ensuring quality, person-centered services, you'll play an important role in helping individuals thrive in welcoming, supportive homes.

If you're someone who loves building relationships, solving problems, juggling multiple priorities, and making a meaningful difference in the lives of others, this could be the perfect fit!

Join 3Rivers and help us build stronger connections, empower independence, and create communities where everyone belongs!