Shared Living Case Manager: Lead Care & Compliance

ServiceNet Inc.; Pittsfield (MA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

ServiceNet’s Shared Living Case Manager in Pittsfield, MA, is a full-time position responsible for overseeing the safety, wellbeing, services, and quality of life of individuals receiving developmental and brain injury services. The role combines site operations, person-centered support, crisis response, regulatory compliance, staff supervision, and coordination with families and community partners.

The ideal candidate has a Bachelor’s degree, 3+ years of relevant experience, CPR/First Aid and

Qualifications

• Bachelor’s Degree preferred in a related field.
• CPR /1st Aid certification and MAP certification required (or willingness to obtain prior to or upon hire).

Responsibilities

• Site Set up, Operations & Compliance.
• Monthly Site Visits.
• Individual Care & Support oversight.
• Crisis & Emergency Response.
• Regulatory & Safety Reporting meeting Agency, DDS & CPPD requirements.
• Professional, timely communication with parents and guardians, hospitals, doctors, funders, and community personnel.
• Recruitment, Hiring & Orientation of Support Staff.
• Support Staff Work & Performance Management.
• Attend all meetings related to placement and regular supervision meetings.

Skills

Communication skills

Independent & team work

Education

Bachelor’s Degree preferred in related field

CPR /1st Aid certification

MAP certification

Job description

ServiceNet’s Shared Living Case Manager in Pittsfield, MA, is a full-time position responsible for overseeing the safety, wellbeing, services, and quality of life of individuals receiving developmental and brain injury services. The role combines site operations, person-centered support, crisis response, regulatory compliance, staff supervision, and coordination with families and community partners.

The ideal candidate has a Bachelor’s degree, 3+ years of relevant experience, CPR/First Aid and