SFDC BA / Product Manager

Horizontal Talent; Palo Alto (CA); On-site; USD 147,403,000 - 203,885,000; Full time

Benefits offered by this job

medical

dental

vision

retirement

Job summary

Horizontal Talent is seeking an experienced Project Manager to lead Salesforce initiatives end-to-end in a fast-paced environment. You will partner with stakeholders across the organization to shape requirements, define scope, and drive successful outcomes.

The role requires extensive PM experience with Salesforce, strong communication and stakeholder management skills, and a track record in both Agile and Waterfall delivery.

Qualifications

• Bachelor’s degree in CS, Business, Information Systems, or related field.
• 10+ years project management experience, including at least 5 years supporting Salesforce projects.
• Deep Salesforce ecosystem knowledge including Sales Cloud, Service Cloud, Marketing Cloud, and CPQ.
• Experience with Agile and Waterfall delivery methods.
• Excellent stakeholder management, communication, and presentation skills.
• Strong problem-solving ability with a track record of managing multiple priorities.
• Ability to work effectively in a fast-paced, collaborative environment.
• Familiarity with Jira, Asana, or MS Project for project tracking.
• Experience supporting vendor relationships and contract coordination.

Responsibilities

• Lead Salesforce-related projects from planning through implementation and closure.
• Work with partners to define scope, timelines, and expected outcomes.
• Coordinate across Salesforce admins, developers, architects, and external partners.
• Create and manage project plans with timelines, risks, and dependencies.
• Facilitate Agile ceremonies and sprint planning.
• Oversee change requests and impact analysis.
• Ensure alignment with Salesforce best practices, governance, and security standards.
• Provide executive-ready status updates and reporting.
• Support training and stakeholder adoption efforts.
• Serve as escalation point for project issues and resolutions.
• Assist with post-launch support and release cycles.
• Partner with Sales Ops, Customer Success, and Finance on ARR, MRR, churn, NRR, renewals.
• Support contract amendments like add-ons, upsells, downgrades, or early renewals.

Skills

Stakeholder management

Communication

Presentation skills

Salesforce knowledge

Agile & Waterfall

Problem solving

Fast-paced environment

Education

Bachelor's degree in Computer Science, Business, Information Systems, or related field

Tools

JIRA

Asana

MS Project

Job description

Join a dynamic Salesforce project team in a high-impact role supporting end-to-end delivery of critical business initiatives. This position offers the opportunity to partner closely with stakeholders across the organization to shape requirements, improve processes, and drive successful outcomes in a fast-paced environment.

Responsibilities

• Lead Salesforce-related projects from planning through implementation, monitoring progress, and closing out deliverables
• Work with business partners to define scope, requirements, timelines, and expected outcomes
• Coordinate efforts across Salesforce admins, developers, architects, and external partners to keep work moving smoothly
• Create and manage project plans, including timelines, resources, risks, dependencies, and issue tracking
• Facilitate Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives
• Oversee change requests and support impact analysis and approval workflows
• Ensure project execution aligns with Salesforce best practices, governance, and security standards
• Provide clear status updates and executive-ready reporting on progress, risks, and dependencies
• Support training, stakeholder communication, and adoption efforts to help drive user success
• Serve as an escalation point for project issues and help resolve them efficiently
• Assist with post-launch support, production defect triage, and enhancement tracking within release cycles
• Partner with Sales Ops, Customer Success, and Finance on recurring revenue metrics and reporting needs, including ARR, MRR, churn, NRR, and renewal rates
• Support functional understanding of contract amendments such as add-ons, upsells, downgrades, early renewals, cancellations, and co-terming logic

Skills

• Bachelor’s degree in Computer Science, Business, Information Systems, or a related field
• 10+ years of project management experience, including at least 5 years supporting Salesforce projects
• Strong understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
• Experience with both Agile and Waterfall delivery methods
• Excellent stakeholder management, communication, and presentation skills
• Strong problem-solving ability with a proven track record of managing competing priorities
• Ability to work effectively in a fast-paced, collaborative environment
• Familiarity with project tracking tools such as JIRA, Asana, or MS Project
• Understanding of Salesforce integration tools and release management practices
• Experience supporting vendor relationships and contract coordination

Preferred Skills

• MBA or other advanced business education
• Scrum Master or PMP certification
• Salesforce certifications such as Administrator, Platform App Builder, or Project/Consultant credentials
• Exposure to NetSuite integration
• Experience with DevOps and release tools such as Copado
• Background supporting SaaS or recurring revenue operations and reporting

Horizontal is committed to fostering a welcoming, respectful, and inclusive workplace where diverse perspectives are valued and every team member can contribute and thrive. We encourage candidates from all backgrounds to apply and bring their unique experiences and ideas to the team.

Applications will be accepted for 4 weeks.

Benefits

• medical
• dental
• vision
• retirement

The pay range for this role is $51.61 - $70.96 per hour based on qualifications and experience.