Sewing & Pressing Specialist — Alterations Team

Nordstrom; Palo Alto (CA); On-site; USD 31,000 - 53,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom in Palo Alto is seeking a Sewer/Presser to deliver top-quality alterations service. The ideal candidate has sewing and pressing experience and can manage multiple customer requests with care, in a fast-paced retail environment.

You will operate sewing and pressing equipment safely, communicate clearly with customers and coworkers, use store technology to track alterations, and collaborate with the Alterations & Store Team to meet productivity goals and service standards.

Qualifications

• Previous sewing and pressing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Responsibilities

• Perform and complete sewer and pressing tasks according to Nordstrom guidelines and service standards
• Execute workload, follow through on customer needs, and complete items on time
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

Skills

Sewing

Pressing

Customer communication

Organization

Flexibility

Willingness to learn

Tools

Sewing machines

Pressing equipment

Job description

Nordstrom in Palo Alto is seeking a Sewer/Presser to deliver top-quality alterations service. The ideal candidate has sewing and pressing experience and can manage multiple customer requests with care, in a fast-paced retail environment.

You will operate sewing and pressing equipment safely, communicate clearly with customers and coworkers, use store technology to track alterations, and collaborate with the Alterations & Store Team to meet productivity goals and service standards.