Sewer Specialist

Hope Plumbing; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Hope Plumbing is seeking a Sewer Specialist to diagnose sewer issues, prepare estimates, and drive sales with residential and commercial customers. You will work with field technicians, operations, and customer service to deliver exceptional service and close high-value repair projects.

Responsibilities include using camera inspections, educating customers on solutions, presenting proposals, and maintaining meticulous records of leads, appointments, and outcomes to meet monthly targets.

Qualifications

• Experience evaluating sewer problems and selling repair solutions.
• Ability to explain sewer options and present professional proposals.
• Proven track record in building detailed repair estimates.

Responsibilities

• Diagnose sewer line issues using camera inspections and other tools.
• Educate customers on sewer solutions and provide professional sales presentations.
• Build detailed estimates and proposals for repair or replacement work.
• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs.
• Maintain detailed records of leads, appointments, and sales outcomes.
• Follow up with open estimates and track customer touchpoints.
• Attend team meetings, training sessions, and performance reviews.
• Maintain a clean and professional appearance, representing the company brand with integrity.

Skills

Sewer sales

Camera inspections

Customer education

Estimate development

Job description

Job Description

The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets.

Primary Responsibilities

• Diagnose sewer line issues using camera inspections and other tools

• Educate customers on sewer solutions and provide professional sales presentations

• Build detailed estimates and proposals for repair or replacement work

• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs

• Maintain detailed records of leads, appointments, and sales outcomes

• Follow up with open estimates and track customer touchpoints

• Attend team meetings, training sessions, and performance reviews

• Maintain a clean and professional appearance, representing the company brand with integrity