Setup Tech

WillScot; Smyrna (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

WillScot in Smyrna, TN is seeking a Setup Technician to help achieve On Time in Full deliveries and high product quality for our temporary space units. You will perform anchoring, leveling, seaming, and VAPS installation, with additional duties such as skirting installation or removal as needed.

You will also handle on-road service work, customer modifications, and complete Work Orders via our Field Service App, while keeping tools maintained and safety in focus.

Qualifications

• Carpentry skills and a familiarity with construction trades are a must.
• Good communication skills are required for dealing with customers and coworkers.
• Some knowledge of computers and basic CRM usage is helpful.

Responsibilities

• Performs duties essential to setting-up units; including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Additional installation and removal of skirting may be required.
• Completes duties essential to the knock-down of buildings; including building shipping walls and securing exterior walls, separating buildings, disconnecting all utility and mate-line crossovers, securing all items for shipment, cleaning site, and removing all installations from site such as blocks, steps, anchors, ramps, abs pads and steel piers.
• Performs service work for customer units on the road such as electrical and plumbing work.
• Performs customer modifications.
• Completes Work Orders and Service Orders via the Field Service Application.
• Maintains the proper working condition of all tools and equipment used.
• May be assigned all duties pertaining to Branch Service Tech or Field Service Tech as business dictates.
• Forms and maintains good relationships with external and internal customers at all levels of the organization.

Skills

Carpentry

Communication skills

CRM software

Education

High School diploma or GED

Tools

CRM software

Job description

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At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here . As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

ABOUT THE JOB:

The Setup Technician performs a critical function to achieving On Time in Full Deliveries and Returns and drives high levels of product quality (< 60-day call & First Time Quality) to our customers.

WHAT YOU'LL BE DOING:

• Performs duties essential to setting-up units; including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Additional installation and removal of skirting may be required
• Completes duties essential to the knock-down of buildings; including building shipping walls and securing exterior walls, separating buildings, disconnecting all utility and mate-line crossovers, securing all items for shipment, cleaning site, and removing all installations from site such as blocks, steps, anchors, ramps, abs pads and steel piers
• Performs service work for customer units on the road such as electrical and plumbing work
• Performs customer modifications
• Completes Work Orders and Service Orders via the Field Service Application
• Maintains the proper working condition of all tools and equipment used
• May be assigned all duties pertaining to Branch Service Tech or Field Service Tech as business dictates
• Forms and maintains good relationships with external and internal customers at all levels of the organization

EDUCATION AND QUALIFICATIONS:

• High School diploma or GED
• Carpentry skills and a familiarity with construction trades are a must
• Set-up and knockdown experience preferred
• Some experience with customer relationship management preferred
• Previous management experience or working with other trades is a plus
• Some knowledge of computers is necessary and good communication skills are required for dealing with customers, sales people, contractors, shop personnel and co-workers
• Ability to work independently in a fast paced environment
• A current valid license and a good driving record

The opportunity to advance your career is ready for the taking at WillScot; if you’re READY TO WORK,

WillScot is veteran-friendly. If you have military experience, we want to hear from you!

This posting is for a(n) Existing Position.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.

We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.