Setup Tech

WillScot; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Tuition reimbursement

Retirement plan with company match

Job summary

WillScot in the United States seeks a Setup Technician to support on-time deliveries and high-quality installations of temporary space solutions. You will perform unit set-up, modifications, and routine service in the field, while ensuring safety and customer satisfaction.

This role requires carpentry skills, ability to work independently, and good communication with customers, sales teams, and shop staff. WillScot offers stability, training, and a comprehensive benefits package.

Qualifications

• High School diploma or GED.
• Carpentry skills and familiarity with construction trades are a must.
• Set-up and knockdown experience preferred.
• Some experience with customer relationship management preferred.
• Previous management experience or working with other trades is a plus.
• Some knowledge of computers and good communication skills are required.

Responsibilities

• Sets up units including anchoring, leveling, seaming, VAPS installation, steps, canopies, and ramps.
• Additional installation and removal of skirting may be required.
• Knocks down buildings: shipping walls, securing exterior walls, disconnecting utilities, and preparing items for shipment.
• Performs service work on the road, including electrical and plumbing tasks for customer units.
• Performs customer modifications and completes Work Orders via the Field Service Application.
• Maintains tools and equipment in good condition.
• May take on duties of Branch/Field Service Tech as needed.
• Builds and maintains positive relationships with customers and internal teams.

Skills

Carpentry skills

Communication skills

Independent work

Computer knowledge

CRM knowledge

Education

High School diploma or GED

Tools

Field Service Application

Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here . As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

ABOUT THE JOB:

The Setup Technician performs a critical function to achieving On Time in Full Deliveries and Returns and drives high levels of product quality (< 60-day call & First Time Quality) to our customers.

WHAT YOU'LL BE DOING:

• Performs duties essential to setting-up units; including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Additional installation and removal of skirting may be required
• Completes duties essential to the knock-down of buildings; including building shipping walls and securing exterior walls, separating buildings, disconnecting all utility and mate-line crossovers, securing all items for shipment, cleaning site, and removing all installations from site such as blocks, steps, anchors, ramps, abs pads and steel piers
• Performs service work for customer units on the road such as electrical and plumbing work
• Performs customer modifications
• Completes Work Orders and Service Orders via the Field Service Application
• Maintains the proper working condition of all tools and equipment used
• May be assigned all duties pertaining to Branch Service Tech or Field Service Tech as business dictates
• Forms and maintains good relationships with external and internal customers at all levels of the organization

EDUCATION AND QUALIFICATIONS:

• High School diploma or GED
• Carpentry skills and a familiarity with construction trades are a must
• Set-up and knockdown experience preferred
• Some experience with customer relationship management preferred
• Previous management experience or working with other trades is a plus
• Some knowledge of computers is necessary and good communication skills are required for dealing with customers, sales people, contractors, shop personnel and co-workers
• Ability to work independently in a fast paced environment
• A current valid license and a good driving record

WillScot is veteran-friendly. If you have military experience, we want to hear from you!

This posting is for a(n) New Position.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes

• medical
• dental
• vision
• disability
• life insurance
• paid time off (including Company holidays)
• tuition reimbursement
• a retirement savings plan with company match

More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.

We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.