Sessional Ombudsman, Investment & Advice (Fully Remote)

AFCA; United States; Hybrid; USD 83,000 - 111,000; Full time

Benefits offered by this job

Flexible remote work

Hybrid work options

Job summary

AFCA in Australia is seeking a seasoned leader to resolve complex Investment and Advice disputes per engagement, delivering fair, timely decisions with clear explanations.

You will coach junior staff, build positive relationships, and collaborate with regulatory and industry stakeholders to improve outcomes.

Flexible remote and hybrid work options are available, with support from specialist teams and resources to ensure high-quality complaint resolutions.

Qualifications

• Legal qualifications and senior executive experience.
• Strong analytical and communication skills.
• Industry knowledge in finance, managed funds or crypto.

Responsibilities

• Resolve complex Investment and Advice disputes per-engagement.
• Deliver fair, timely decisions with clear explanations.
• Coach junior staff and build positive relationships.

Skills

Legal qualifications

Senior executive experience

Analytical skills

Communication skills

Job description

• Resolve complex Investment and Advice disputes per-engagement.
• Collaborate with regulatory and industry stakeholders.

Key Responsibilities:

• Deliver fair, timely decisions with clear explanations.
• Coach junior staff and build positive relationships.

What We're Looking For:

• Legal qualifications and senior executive experience.
• Strong analytical and communication skills.
• Industry knowledge in finance, managed funds or crypto.

What's on Offer:

• Flexible remote and hybrid work options.
• Support from specialist teams and resources.

AFCA

AFCA is an independent, not-for-profit financial ombudsman delivering world-class complaints resolution for Australians. With over 1,200 dedicated professionals, it offers an inclusive, people-first culture with flexible work options and recognized workplace awards.