Servicing Support Associate

US Bank; Owensboro (KY); Sur place; USD 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

Retirement plan 401(k)

Paid vacation and holidays

Parental leave

Résumé du poste

U.S. Bank is seeking an organized administrative professional to provide broad support to the loan workout team. You will handle data entry, reporting and record keeping while ensuring compliance with internal and regulatory standards.

The role includes overseeing a post-foreclosure portfolio, coordinating with vendors, and assisting with loan modification processes. A high school diploma and 2–4 years’ experience are expected.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of administrative support experience preferred.
• Proficient in MS Office, data entry and document handling.

Responsabilités

• Oversee administrative, operational and staff support for assigned group or manager.
• Assist with report writing, data entry, and record keeping to ensure compliance.
• Support loan workout processes, vendor management and quality control activities.

Connaissances

Verbal communication

Written communication

Multitasking

Data interpretation

PC software

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s). Actively engaged in report, writing, tracking and compiling; data entry, record keeping, and data maintenance. Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures. May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area. May have responsibility to review and finalize loan modifications, documentation and other policies and procedures to promote quality execution of the loan workout process. May be responsible for overseeing the decentralized vendor management unit within the loan workout department. Uses PC based software packages for word processing, graphics, spread sheets, etc. Specified job duties may vary by area.

Primarily responsible for overseeing a post-foreclosure portfolio ensuring clear and marketable title, homeowners association research and payment coordination, ordering property valuations, completing quality control of vendor's processes and monitoring several shared email boxes for investor requests.

Basic Qualifications

• High school diploma or equivalent
• Two to four years of experience in administrative support activities

Preferred Skills/Experience

• Good verbal, grammatical and written communication skills
• Well-developed reading, writing, and mathematical skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data
• Proficient PC skills, especially Microsoft Office applications and graphics
• Demonstrated administrative skills and acute attention to detail

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week. This team works at the Owensboro site on Tuesdays, Wednesdays, and Thursdays.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91

U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

U.S. Bank is subject to, and conducts background checks consistent with the