Servicing Quality Control Auditor II

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off after 30 days

401k with employer match

Medical, dental, and vision insurance

Free gym membership

Job summary

United Wholesale Mortgage is seeking a Servicing QC professional to join the Risk team in Pontiac, MI, evaluating performing and non-performing loans for potential servicing defects and providing feedback to reduce risk exposure for investors.

The role requires 100% onsite attendance in the Pontiac office and focuses on ensuring compliance with investor guidelines and federal/state regulations while supporting internal clients with concise feedback and detailed reviews.

Qualifications

• 2 years of servicing experience or servicing QC auditing experience.
• Strong knowledge of Federal and Agency (FNMA /FHLMC) Servicing guidelines and procedures.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Review loan files for potential defects and procedural findings to provide feedback to necessary parties and reduce long-term risk exposure.
• Provide clear and concise feedback to internal clients in LQ Review Database.
• Use internal job aids and guidance to ensure loan files meet UWM’s standards, investor guidelines, and applicable regulations.

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Education

College degree

Job description

As a member of Servicing QC on the Risk team, this team member performs reviews of performing and non-performing loans belonging to all investors. This team member will review loans for potential servicing defects and findings and help supply feedback to internal and external sources to diminish overall risk exposure for UWM.

This role requires 100% onsite attendance in our Pontiac office.

WHAT YOU WILL BE DOING

• Reviewing loan files for potential defects and procedural findings to give feedback to necessary parties to reduce long-term risk exposure for UWM
• Providing clear and concise feedback to our internal clients in LQ Review Database
• Utilizing internal job aids and other posted guidance to ensure all loan files are acceptable by UWM’s standards, investor guidelines and applicable Federal or State regulations

WHAT WE NEED FROM YOU

Must Have Qualifications:

• 2 years of servicing experience or servicing QC auditing experience
• Strong knowledge of Federal and Agency (FNMA /FHLMC) Servicing guidelines and procedures
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Nice to Have Qualifications:

• College Degree
• FHA and/or VA knowledge
• Servicing and/or Loss Mitigation experience

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.