Servicing Loan Coordinator

The Global Institute for Health and Human Rights; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

WBD, Inc. is a mission-driven nonprofit lender supporting small businesses through SBA 504 loans. The Servicing Loan Coordinator will help manage the loan portfolio, ensure SBA compliance, and deliver excellent service to borrowers and lending partners.

The role emphasizes financial analysis, accurate reporting, and strong communication to coordinate with borrowers and internal teams, contributing to successful loan servicing and portfolio growth.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field, or equivalent experience.

Responsibilities

• Review financial statements, tax returns, and related information to assess borrower performance.
• Assist with servicing actions in compliance with SBA regulations and internal policies.
• Monitor loan payment activity, financial reporting, collateral information, and portfolio indicators.
• Communicate with borrowers, lending partners, and staff to resolve servicing matters.
• Support annual reviews and ongoing portfolio monitoring.
• Prepare recurring portfolio and management reports with high accuracy.

Skills

Analytical

Excel proficiency

Written and verbal communication

Time management

Relationship building

Attention to detail

Education

Bachelors in Finance/Accounting/Business or Economics

Tools

Microsoft Excel

Microsoft Office

Job description

Recruitment began on September 18, 2026

and the job listing Expires on October 19, 2026

Full-time

Servicing Loan Coordinator

Team That Helps Wisconsin Businesses Grow

WBD, Inc. is a mission-driven nonprofit lender that helps small businesses access financing through the SBA 504 Loan Program. We are seeking a detail-oriented and relationship-focused Servicing Loan Coordinator to join our team.

This role is ideal for an individual with an interest in commercial lending, finance, accounting, business analysis, or portfolio management who enjoys working with financial information, building relationships, and helping businesses succeed. Whether you’re a recent graduate with a degree in finance, accounting, business, or a related field, or an experienced professional looking to continue your career in lending, we’d love to hear from you.

The Servicing Loan Coordinator plays an important role in supporting the ongoing management of our SBA 504 loan portfolio while ensuring compliance with SBA requirements and providing exceptional service to our borrowers and lending partners.

What You’ll Do

• Review business and personal financial statements, tax returns, and related financial information to help assess borrower performance and repayment ability.
• Assist with borrower requests and prepare servicing actions in compliance with SBA regulations and internal policies.
• Monitor loan payment activity, financial reporting requirements, collateral information, and other portfolio indicators.
• Communicate with borrowers, lending partners, and internal staff to gather information and resolve servicing matters.
• Support annual reviews and ongoing portfolio monitoring activities.
• Prepare recurring portfolio and management reports with a high degree of accuracy and attention to detail.
• Build and maintain strong working relationships with borrowers, lending professionals, SBA personnel, and other business partners.

What We’re Looking For

• Analytical and comfortable working with financial information and business documentation.
• Interested in commercial lending, business finance, and helping small businesses grow.
• Organized and capable of managing multiple priorities and deadlines.
• Detail-oriented with strong written and verbal communication skills.
• Relationship-focused and able to work effectively with borrowers, lenders, SBA representatives, and internal partners.
• Proficient in Microsoft Excel and Microsoft Office applications.

Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field, or equivalent professional experience.
• Experience in commercial banking, loan servicing, lending operations, accounting, finance, customer relationship management, or a related area.
• Ability to understand and evaluate financial statements, tax returns, and business performance.
• Knowledge of SBA lending is helpful, but not required.

Why WBD?

At WBD, you’ll join one of the nation’s largest Certified Development Companies (CDCs), with more than $3 billion in financing provided since 1981 and a commercial portfolio exceeding $1 billion. We offer competitive compensation and benefits, ongoing professional development opportunities, and the chance to work alongside a collaborative team dedicated to helping businesses and communities succeed. Compensation is commensurate with qualifications, experience, and demonstrated skills.

At WBD, You’ll Have The Opportunity To:

• Develop expertise in commercial lending and SBA financing programs.
• Work directly with Wisconsin businesses and lending professionals.
• Build lasting professional relationships across Wisconsin’s lending community.
• Make a meaningful impact on businesses and communities through your work.
• Work alongside an experienced and collaborative team committed to serving small businesses.
• Grow your career in a supportive environment that values professional development.