Services Technical Specialist

Spirax Sarco USA; Blythewood (SC); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Spirax Sarco USA is looking for a Services Technical Specialist to install, service, and repair SSI products throughout the USA. This role demands an individual with strong steam system knowledge, effective communication skills, and the ability to travel extensively (65-70%).

The position requires a High School Diploma or GED, with vocational training preferred, and 1-3 years of relevant experience. Join a company committed to providing high-value field services focused on steam system performance and energy efficiency.

Qualifications

• 1-3 years of relevant experience in a technical field.
• Ability to maintain a valid driver’s license and operate a motor vehicle.
• Demonstrates reliability and resilience in frequent-travel roles.

Responsibilities

• Install, service, and repair the entire range of SSI products.
• Perform site evaluations and audits for steam trap surveys.
• Interact with customers and internal personnel during service projects.

Skills

Steam and fluid systems knowledge

Mechanical, controls, or instrumentation knowledge

Effective communication skills

Education

High School Diploma/GED required; Vocational or technical degree preferred

Job description

Here at Spirax Sarco we offer the industry’s most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide.

Position Summary

Installs, services, and repairs the entire range of SSI products including engineered package systems, pneumatic and electronic controls and instrumentation, mechanical pumps, traps, and ancillaries. The Services Technical Specialist is a critical role within Spirax ‑ Sarco Steam Specialties, providing a unique and exciting opportunity to experience the full breadth of the Spirax‑Sarco product and solution portfolio while delivering high‑value field services focused on steam system performance, reliability, and energy efficiency.

Required: travel regionally/nationally within the USA 65‑70% of the time. Must be located near Chicago, IL; Central Valley, CA; or Columbia, SC.

Essential Job Functions

• Represent the company in the field on projects involving commissioning, startup, warranty repair, troubleshooting and installation of Spirax‑Sarco portfolio of products.
• Perform site evaluation and audits to include steam trap surveys.
• Provide detailed reports detailing work activities.
• Interact with customers and internal personnel to include customer service, engineering, project management and sales in the execution of service projects.
• Assist in the sales process by liaising with the sales team on potential opportunities.
• Attend training as required for safety and/or industry knowledge.
• Identify improvements to processes and products and communicate back to Spirax‑Sarco.
• Identify potential opportunities for new work for follow up by sales.

Other Job Functions

• Support the execution of Steam Trap Surveys as a primary responsibility.
• Perform related tasks such as system mapping, scooping, tagging, and wireless monitoring installations.
• Follow the Scheduler’s guidance for planned field activities.
• Work together with the Scheduler to improve efficiency in field operations.
• Install, service, and repair the full range of SSI products.
• Service mechanical pumps, steam traps, and related ancillaries.
• Work on engineered package systems, pneumatic and electronic controls, and instrumentation.
• Coordinate activities to ensure effective use of time and field resources.
• Contribute to reliable, efficient, and safe delivery of all field service activities.
• Manage time effectively to provide needed reporting and documentation from assigned service activities.
• Prioritize and actively seek resolution to scheduling conflicts and backlog consumption.
• Communicate effectively with appropriate personnel needs that arise due to loading and backlog profile.
• Actively communicate with sales when opportunities arise that could lead to additional sales activity.
• Partner with salespeople to assist as able.

Job Specifications

Education: High School Diploma/GED required; Vocational or technical degree preferred.

Experience: 1‑3 years of relevant experience.

Specialized Skills

• Must possess and be able to maintain a valid driver’s license with ability to operate a motor vehicle.
• Above average knowledge of steam and fluid systems; above average knowledge of either mechanical, controls, or instrumentation products.
• Able to communicate effectively in both written and verbal form.
• Demonstrates reliability and resilience in frequent‑travel roles.

Certifications: None required.

Working Conditions: Field Work.

Percent Travel: >70%.

Physical Demands: Sitting: 25%; Standing/Walking: 75%; Lifting: >25 lbs.

Equal Employment Opportunity

We are a diverse and inclusive organization committed to equal employment opportunity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.