Services Team leader - Product Line Scheduling & Competency

1030 Baker Hughes Oilfield Operations LLC; Midland (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Medical benefits

Retirement plan

Voluntary benefits

Job summary

Baker Hughes is seeking a Services Team Leader for Product Line Scheduling & Competency in Texas. The role leads field operations, ensures safe, efficient service delivery, and supports customers with technical expertise across topside Electrical and Electronic systems.

You will supervise field teams, coordinate activities, and drive continuous improvement while maintaining strong safety and quality standards. Travel to support customer needs is required.

Qualifications

• Technical education/degree and field operations experience.
• Strong troubleshooting and problem-solving abilities.
• Excellent customer service and relationship management skills.
• Ability to lead teams and coordinate multiple priorities effectively.

Responsibilities

• Leading field operations in accordance with HSE policies, quality standards, and procedures.
• Supervising field personnel and coordinating daily activities for efficient execution.
• Providing technical support for topside Electrical and Electronic equipment and systems.
• Troubleshooting technical and operational issues and implementing solutions.
• Adapting work methods while maintaining HSE compliance.
• Building and maintaining strong customer relationships through professional communication.
• Coordinating with customers and internal teams to meet operational requirements.
• Monitoring performance and supporting continuous improvement initiatives.
• Maintaining accurate service documentation and reports.
• Promoting a culture of safety, accountability, teamwork, and operational excellence.

Skills

Leadership

Customer service

Communication

Troubleshooting

Travel flexibility

Education

Technical College degree, diploma, or equivalent

Job description

Services Team leader - Product Line Scheduling & Competency

Are you passionate about leading field operations and delivering exceptional customer service in a dynamic environment? Do you enjoy mentoring teams, solving technical challenges, and driving safe, efficient service execution?

Partnering with the Best As a Services Team leader - Product Line Scheduling & Competency, you will lead field operations to ensure the safe, efficient, and high-quality delivery of services to our customers. You will work closely with field personnel, customers, and internal stakeholders to support operational objectives, maintain compliance with HSE standards, and deliver outstanding service performance.

Fueling Your Passion As a Services Team leader - Product Line Scheduling & Competency, you will apply your leadership, technical expertise, and customer-focused approach to support successful operational execution. This role includes supervising field activities, providing technical support for topside Electrical and Electronic systems, resolving operational challenges, and fostering a culture of safety and continuous improvement.

Responsibilities

• Leading field operations in accordance with company HSE policies, quality standards, and operational procedures.
• Supervising field personnel and coordinating daily activities to ensure efficient execution of work.
• Providing technical support and expertise related to topside Electrical and Electronic equipment and systems.
• Troubleshooting technical and operational issues and implementing effective solutions.
• Adapting work methods and operational approaches when standard procedures are not feasible while maintaining compliance with HSE requirements.
• Building and maintaining strong customer relationships through professional communication and service delivery.
• Coordinating with customers and internal teams to ensure operational requirements are met.
• Monitoring operational performance and supporting continuous improvement initiatives.
• Maintaining accurate service documentation, operational records, and reports.
• Promoting a culture of safety, accountability, teamwork, and operational excellence.

Qualifications

• Have a Technical College degree, diploma, or equivalent technical education and experience.
• Have substantial experience as a Field Specialist or in a related field operations role.
• Have experience supporting Electrical and Electronic equipment and systems.
• Have strong troubleshooting, analytical, and problem-solving skills.
• Have the ability to adapt to changing job assignments and operational requirements.
• Have excellent customer service and relationship management skills.
• Have strong verbal and written communication skills.
• Have the ability to lead teams and coordinate multiple priorities effectively.
• Have the ability to interpret and follow technical procedures, specifications, and work instructions.
• Have a strong commitment to safety, quality, and operational excellence.
• Have the willingness and ability to travel as required to support customer and operational needs.

Work in a Way That Works for You

This role may require travel, schedule flexibility, and occasional extended working hours based on operational and customer requirements.

Working with Us

Our people are at the heart of our success. We foster a collaborative, inclusive, and safety-focused environment where innovation, professional development, and continuous improvement are encouraged and rewarded.

Working for You

We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:

• Career development and training opportunities
• Medical and wellness benefits
• Retirement and financial programs
• Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role now or in the future.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

Internal Title

The Baker Hughes internal title for this role is: Services Team leader - Product Line Scheduling & Competency

About Baker Hughes

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

We believe in creating an environment of diversity and inclusion, without bias.

We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.

We’re makers, inventors, and leaders who aren’t afraid of the tough challenges.

We believe pushing boundaries will help to lead the way for a new energy future.