Services Specialist - Service Delivery Coordination

Baker Hughes Inc.; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Baker Hughes Inc. is seeking a Services Specialist - Service Delivery Coordination to lead field operations, coordinate crews and resources, and ensure safe, high-quality service delivery at offshore sites.

The role requires 2-year technical or engineering credentials and 3+ years offshore/oilfield experience, with strong leadership and communication skills to drive safety, audits, and workforce development across multiple teams.

Qualifications

• 2-year Technical, Industrial, Engineering, Scientific degree, or equivalent Oil & Gas experience.
• Experience coordinating offshore field operations and resources.
• Strong leadership and team management abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate field operations, personnel, and resources to ensure safe and efficient service delivery.
• Lead HSE and service quality initiatives across the location and participate in safety meetings.
• Conduct audits and field visits to evaluate performance and identify improvements.
• Manage duty rosters, attendance, and workforce scheduling; support timekeeping and leave tracking.
• Collaborate with resource management teams to maintain personnel tracking and reporting; support training and workforce development.

Skills

Leadership

Communication

HSE knowledge

Workforce planning

Scheduling

Education

Technical/Engineering degree

Job description

Do you enjoy leading field operations and coordinating personnel, equipment, and resources to deliver safe and efficient services?

Are you passionate about operational excellence, crew development, and ensuring high-quality service execution in challenging offshore environments?

Partner with the best

As a Services Specialist - Service Delivery Coordination, you will be responsible for coordinating field operations, personnel, and resources to ensure safe, efficient, and high-quality service delivery. You will work closely with Operations Managers, Resource Management Specialists, Reliability Coordinators, and field teams to support successful job execution while maintaining compliance with company standards, policies, and safety requirements.

As a Services Specialist - Service Delivery Coordination, you will be responsible for:

• Leading and supporting HSE and Service Quality initiatives across the assigned location.
• Participating in safety meetings and driving a culture of operational excellence and compliance.
• Conducting regular audits and field visits at workshops, job sites, and well locations to evaluate service delivery performance and identify improvement opportunities.
• Ensuring all company policies, standards, and operating procedures are understood and followed by assigned personnel.
• Maintaining compliance with required certifications, training, and competency requirements for field personnel.
• Coordinating field crews and resources to meet operational requirements safely, efficiently, and on schedule.
• Monitoring workforce utilization and operational efficiency while maintaining service quality and safety standards.
• Managing duty rosters, attendance records, and workforce scheduling activities.
• Supporting personnel administration processes, including timekeeping, leave tracking, and workforce documentation.
• Ensuring consultant timesheets and employee bonus records are completed accurately and properly approved.
• Collaborating with resource management teams to maintain accurate personnel tracking and reporting.
• Supporting competency assessments, training initiatives, and workforce development programs.
• Providing field support for complex operational activities and ensuring crews are prepared for successful execution.
• Working closely with equipment and operations teams to ensure resources are available and ready for deployment.
• Identifying opportunities to improve operational performance, service delivery, and workforce effectiveness.

Fuel your passion

To be successful in this role you will:

• Have a 2-year Technical, Industrial, Engineering, Scientific degree, or equivalent Oil & Gas industry experience.
• Have 3+ years of relevant offshore, deep-water, coiled tubing, well intervention, or related oilfield services experience.
• Have experience coordinating field operations, personnel, and operational resources.
• Demonstrate strong leadership and team management capabilities.
• Possess excellent verbal and written communication skills.
• Have the ability to work effectively with employees, customers, and stakeholders across multiple cultures and functions.
• Demonstrate knowledge of HSE standards, operational procedures, and service quality processes.
• Be able to manage multiple priorities and operational deadlines simultaneously.
• Have experience supporting workforce planning, scheduling, and personnel development activities.
• Demonstrate strong organizational, problem-solving, and decision-making skills.
• Be proficient in administrative reporting, record keeping, and personnel tracking processes.
• Show a commitment to safety, continuous improvement, and operational excellence.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

• This role may require travel to operational facilities, workshops, customer locations, and offshore field operations as required by business needs.
• The role is general hours (8AM - 5PM)

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive an